Initially, I chose this hotel for the location and the good deal they provided for "Club" rooms. The room we got after checking in past midnight and passing through pretty intense security(we could not take our swiss knife with us and had to check it in?)was nice and spacious with a fantastic view of the Nile and the city. Could not ask for better view. The location was indeed central and convenient for the museum and other sites. The hotel also had restaurants and a shopping arcade which was nice.
Now the problem I had with the hotel was the so called "Club" option for which one pays extra. The breakfast was just ok. I found later that you could request falafel and other choices, however, no one mentioned it. Perhaps a little menu of options would be helpful. The tea time was very mediocre compared to some of the other "Clubs", where I enjoyed sandwiches, spirits and other goodies. This "Club" only had pastries. The "happy hour" spirits choices were pathetic. International airlines offer more choice. Only whisky for liquor and couple of beers and wine. The actual food options were good. However, overall I was very disappointed. One of the previous reviews indicated this was the best "Club" service he received. I have no idea where he stayed. Also, service wise there was one server compared to 3-4 hotel people in suits milling about. The lounge area was nice and comfortable, where we got to use wifi. I agree with the previous reviewer- they should provide wifi in the rooms especially, the club rooms. The club eating area also provided a nice view of Tahrir square. Overall, I would recommend this hotel, but not the "Club", unless they take it up a notch.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 February 2012
Dear TorontoVa,
My name is Marc Lambert, Executive Assistant Manager and I would like to thank you very much for your review on the Semiraimis InterContinental Cairo. It was a pleasure reading that you and your family have enjoyed your stay with us.
However, we are sad for not being up to your expectations in the club lounge, as this does not reflect our usual standards. You are important to us and your satisfaction is our most important goal.
We have reviewed all food contents with the chef and we are working now on a new setup to be implemented soon.
Please do not hesitate to contact me if I can be of further assistance, my email is: [marc.lambert@semiramisic.com]
I look forward to the pleasure of welcoming you and your family back to the Semiramis InterContinental Cairo.
I remain,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC