The upside: Le Riad is absolutely stunning. BTW, it is owned by the same folks who own the Talisman, where I stayed at the beginning of my Egyptian adventure. Le Riad has outdone themselves in their decor. My room (#7) was HUGE; it started with a sitting room with large flat screen TV, an office with small balcony walkout, including laptop computer. Separate bedroom, with king sized bed and gorgeous linens, plus another sitting area. Fantastic bathroom with the best towels I had on my trip, and great accessories. Utterly stunning rooftop garden, and a gorgeous "tea room" off the dining area. Under normal circumstances, it could be considered a 4-5 star hotel. Except for one massive problem: its location.
Here’s the downside: Its placement at the edge of the Khan el Khalili market means that to get there, any driver has to deal with the maze of streets in that area. None of them want to do that. The hotel claimed it could provide drivers to its guests, except that when I asked for one, they could not back up their offer. They did, however, track down a cab for me; it took three of them to negotiate the cab fare to Zamelek. The cabbie on the way back refused to drive me in, and dropped me at the other edge of the Khan el-Khalili market; it took me about 45 minutes to walk back from where he dropped me. The cops who helped me couldn’t believe the cabbie had done that!
The location is also at issue for the time of the week I stayed there; a Wednesday and a Thursday evening. Thursday nights in Cairo are the equivalent of Friday nights in North America; the start of the weekend. The noise from the street “party” was so loud that my 32-decibel rated earplugs could not keep it out, nor the thumping music beat in my room. It was unreal; like being in the front row of a rock concert. On other nights you are subject to the market noise, but more on par with a Times Square kind of constant sound, not the insanity of that weekend all-nighter.
I had no hot water for the first 12 hours or so until we finally discovered that the heater for my room was not on. The promised laptop in the office area could not keep its internet connection. The technician who was up in my room told me this happens a lot.
Breakfast was beautiful. Dinner was not. For dinner, they offer a choice of three different meals for dinner, that have to be booked in advance: Indian, Egyptian, Moroccan. Might as well pass on it. They ordered in from a nearby restaurant, it arrived lukewarm, and I got someone else’s order LOL. The staff argued with me that I had, in fact, ordered it, however, upon investigation with the restaurant, they realized I was not lying. They were smart enough to remove the charge from my bill.
This was an old warehouse that was converted in a "gentrification" attempt. The rooms are up on half levels; there is a small set of about 6-8 stairs to access each level. Apparently, the elevator works only half the time. So: if you have any mobility issues, this is NOT the place, no matter what day of the week.
So here's my ultimate impression: when an Egyptian-style hotel (as opposed to the western chain hotels) charges me 240 EUROS per night, I expect much better than that (their sister hotel, the Talisman, was about 125 Euros a night). Essentially, what I paid for was the interior decorating. If I had to choose between this place and their other hotel, the Talisman that I initially stayed in, I would actually choose the Talisman! Or, for those dollars, I would, indeed, choose a western hotel, such as the Marriott (which was gorgeous, BTW).
While the hotel was gorgeous, the noise and the hotel's inability to provide a level of service that lives up to the visuals and the pricing left me disappointed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC