The resort was an oasis of green amongst the surrounding township, we were made to feel welcome by the staff from the moment we stepped out of the taxi. The grounds are immaculate with wonderful flowers, immense trees and wide green lawns. The swimming pool are large, deep, and were always really clean. There were enough pool chairs for everybody spread around the different levels. The swim up pool bar was an interesting novelty (not used to staying in resorts). The staff at the bar were always friendly and did their best to keep up with the orders coming in.
We stayed in a garden view bungalow and were really happy with the room. It was spotlessly clean, the features were all new and working properly. It had an LCD tv and they were putting in DVD players when we left. The rooms opened up onto a small verandah that overlooked the gardens and the water below. I was very happy with the rooms given that they were the cheapest ones. The only issue I had was that the toilet walls and door did not go all the way to the ceiling which limited privacy a little in the close confines of a small hotel room.
The staff were always friendly and when you walked past they were smiling as seemed genuinely pleased to see us. This was true off all the staff from the housekeepers, gardeners, bar staff, to the people in the bistro and front desk. I hope the management realise what a wonderful and valuable asset they have in the staff that work for them.
The only downside to our stay at the resort was the food which ranged from the ordinary to on one occasion possibly the worst meal I have ever had at the resort restaurant Wild Ginger.
The miso soup was like brown incredibly salty water, it had none of the depth of flavor that one expects from Miso. The endamane beans were ok but some were a bit tough and the salt was too chunky. My wife has the Tom yum soup with vegetables. Again it was incredibly salty and sour without any of the flavours that normally balance things out in a Thai soup. The only vegetables were some large mushrooms but any flavor these had were overwhelmed by the soup. I had the red poullet (like a snapper) with steamed rice. The fish was cooked perfectly but this was overwhelmed by the flavours of the marinade/dressing on top. It was a lemongrass/herb mixture that was spread heavily over the top of the fish. Once this was scraped off it wasn't quite so bad but was still far from being a pleasant meal. My wide had the yellowfin tuna which again was itself cooked ok but very much overwhelmed by the sauce which was a thick soy sauce flavored concoction on the bottom of the plate. The fried rice had a slightly creamy coconut aftertaste to it which again was rather strange and not entirely pleasant. This would have been a disappointing meal at any time but on the first night of our holiday and costing a little over $100 it was a low point.
The breakfast food was ok, nothing special but I've certainly had far worse buffets and it was included in our package. I only ate at the dinner buffet once on the seafood night, again the flavours were either far to intense or were entirely absent. The prawns tastes like they had been defrosted and washed of any remaining flavour along with any texture. Again this would have been a disappointing meal at any time but at $50 AUD a head it was even worse.
The room service wasn't to bad (especially after these experiences), the portions were large, and the flavours were much much better. What was strange was when I ordered the same fish and chips at the bar a couple of days later it arrived looking oily, the portions were small, and the chips heading towards cold. It was only by drowning it in tartare sauce that it became edible if not pleasant.
One final gripe would be the price of bottled water at 500 Vatu for 1 litre , when you could stop at the supermarket and buy it for a fifth of the price. It was frustrating to have to lug something as basic as water back from the shops because of these silly prices.
The water sports equipment was all first rate, it would have been nice if it had been available a little bit later in the afternoon as it was a more pleasant time of day for a paddle.
In closing, this was a wonderful resort and we would happily stay there again but I could not recommend the food under any circumstances and was very glad not to have opted for the all inclusive package.
- Also Known As:
- Warwick Le Lagon Resort & Spa, Vanuatu Hotel
- Warwick Le Lagon Resort And Spa, Vanuatu
- Warwick Le Lagon Resort & Spa, Vanuatu Hotel Port Vila
- Le Lagon Hotel Vanuatu
- Vanuatu Le Lagon
- Le Lagon Vanuatu Resort
- Lagon Le Resort Vanuatu
- Le Lagon Port Vila
- Port Vila Le Lagon
- Le Lagon Vanuatu
- Warwick Le Lagon Resort & Spa, Vanuatu Port Vila
- Official Description (provided by the hotel):
- Warwick Le Lagon Resort & Spa Vanuatu is situated on 75 acres of exotic tropical gardens on the edge of the pristine Erakor Lagoon. Promising some of the finest accommodations in Vanuatu, Warwick Le Lagon Resort & Spa is the ideal place for your Vanuatu Holiday. The resort offers 140 guest rooms ranging from Classic rooms, Garden & Lagoon Superior rooms, Garden and Lagoon Bungalows, to four luxurious over-water Island Suites. ... more less
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