To start with the positives: The location is really central, just off the Jaffa street. You can walk to both the old city and the central bus station, and the HaDavidka trail stop fo the new Jerusalem light trail is just two-minutes walk from the hotel.
We had a room on the topmost floor, on the streetside, and it was quiet. Only disturbing noise was on Sabbat because the Sabbat elevator was located opposite our room and it kept making a beeping noise all through the night at regular intervals. Room was clean and generally ok, except for the air conditioning which at the beginning of your stay was broken. It was however fixed when we complained in the reception.
Another good point in the hotel was the breakfast, which had a large selection.
However there was one problem which made things far harder than they should have been. The hotel seems to cater mainly for the Hebrew-speaking crowd, as most of the info was only provided in that language. For example, there were no Sabbat timetables available in English, and when we asked we were told that the breakfast is as normal in Sabbat – we has no way of knowing about the special meal arrangements (when the brunch is served) which in this case turned out to be so late we ended up just drinking a cup of coffee before leaving for the day. Another puzzling thing is that the info binder in the room which in most hotels contains all the basic info about the hotel, here included only stationery. No information about where everything is located in the hotel, how to use the phone (it had only labels in Hebrew), in-room-safe, air conditioning or when and where the meals are served…
This was the only hotel in all our stays in Israel where we have encountered this problem, and it left us feeling a bit unwelcome.
- Also Known As:
- Prima Palace Jerusalem
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