Quiet. Only sound i heard was the shower running upstairs.
The staff are all very nice. For some dumb reason we never asked for names, but the skinny guy is super nice and helpful, as was the other night time guy, and the "bell-boy" kid who is super strong and helped us with our bag up to the 5th floor! The 2 guys really helped out with internet research with a large amount of questioning on our part. The girl is nice too, we just never had as much to ask her. Also i think my wife talked with the owner or manager, who I only saw for a few minutes one time... he was apparently nice as well.
The room was very clean. (last morning there was a lizard in our room. which we found cute).
Free breakfast was fine. I ordered eggs for some extra protein for a long drive, but the soup looked like it was coming from outside the hotel, which made me wished I had ordered that.
Not as good: As someone else recently mentioned there was a bit of a smell. It was definitely sewer related, and must have been coming up through the pipes in the bathroom. I'm not surprised, but when you get back from a long day, and your rooms hot and stuffy, and smells poopy, it's not the best welcome.
Air conditioning was a bit noisy with weird pops and creaks, it would work silently for several hours and than in the middle of the night would decide to make noises. It also spit at us when we turned it on. (but the real drain went into the shower, luckily from ground level so you don't have to hear it dripping).
Weird towel choices. Some days thick and big, some days tiny and thin. But you can totally ask for more towels.
The computer they have for you to use was virus ridden for the first 2 days. Someone eventually cleared it up, or at least enough to stop redirecting google searches.
We went away for a night, but kept our room, when we went to get a cab back to the hotel they were all charging double... but we saw a Cat Huy driver waiting for another couple, and they let us hitch a ride. That was pretty great. Not 100% if we got charged for that... an invoice would be nice. I wish they would take credit cards as I never like carrying a lot of cash.
Oh yeah. The quiet alley has the market as people have mentioned. That is pretty cool.
Also for the love of god don't go to Bui Vien, the tourist street behind the hotel. It was like hell on earth. 100's of western tourists sitting and drinking bear and eating fake western food. Luckily the more convenient exit from the hotel's alley is north on Pham Ngu Lao.
Oh yeah. those little maps are useless. get something ahead of time. It's hard to find a good map around there. or better yet, find a way to get a data plan on your phone for map use. i sure wished i had it every time i went out.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC