We arrived late eve after a long drive from Bangkok to be shown to a room which had mould on the walls. After complaining to reception and being told there was nothing else available we asked them to call the Kuoni rep as this really wasn't what we were expecting. Based on the state of that room I wouldn't have given it 1 star let alone 3! The Kuoni rep obviously had a little more clout than a mere customer as he called us back and had arranged for us to be moved to a suit which was much better and thankfully clean & mould free.
After a disasterous start I still wouldn't reccomend the place .. the pool was fine the food over priced and there was no bar for evening use. It was more suited to a business trip than a holiday.
If you are unfortunate enough to have booked already then I don't think you'll spend much time in the actual hotel so try the wishingwell on the opposite corner which did great food at good prices with a friendly atmosphere. Richard who owns it is english and will give you the low down on pattaya.
Cosy Beach is half way between Pattaya and Jontiem so not a bad location if you don't want to be in the heart of things, we hired a moped which helped but do wear the helmet or you'll get fined.
The hotel as a whole is dissapointing and lacked any sort of attmosphere. When we checked out they tried to charge us for phone calls we hadn't made from the original room which left us with a nasty taste and seemed to sum up the whole attitude of the place...staff first customer who cares?

Have booked my 3rd visit to this hotel in April 2010. The good points outweigh the bad points. I found staff friendly and helpful. Rooms cleaned and sheets /towels changed daily. Poolside bar now open near restaurant steps.
On the negative side: overpriced minibar / expensive breakfast if not included in your booking/ poolside annexe room had aircon unit on the roadside balcony- if you wished to sit out then obliged to switch it off/ ask for room above 5th or 6th floor -according to several sources mosquitos are more active closer to ground level -believe it or not/ please note that air conditioning available in rooms only so dont expect a cool foyer when you arrive after your hot journey.
Internet access in the coffee shop 120 Baht per hour but 100 Baht per hour at Mountain View Hotel short walk away.
Taxi to Walking Street 100 Baht to central Pattaya 140 Baht
The hotel is popular with Russian and Chinese visitors.
I have read the odd comment about the Russians on the Pattaya forum.
All I wish to say is if some foreigners irritate you then just chill out or stay closer to home and don't visit other countries.