An empty room with just 2 beds, no scene and no music, no bathroom but were asked to take shower in an open area (one control stand with 2 shower heads for a couple to shower together!!!) The so called "therapists" just put and spread the oil on our body and not massage. To end up the spa, it was their so called "facial", the woman put small pieces of paper to fill up our face, the feeling just puzzle your face with left over mask (cut out from guest with small face), of course there was no massage. Then the last thing was to wake you up with an ice cold towel, put on the neck. My god, that's totally unacceptable.
No wonder they requested the guests to pay the whole bill before taking the service, otherwise, I don't think people will stay there and especially we, a group of 4 persons were in two different rooms which we cann't communicate with each other. It's so embrassing and such a shame to bring my friends there to try their 1st spa experience. Really cannot understand why and how can the magazines could recommend this spa to tourists, it is such a big shame to the famous Thai massage professionalism.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC