This hotel is a beauty!! It's completely BEAUTIFUL - every little nook is tiled, there are lanterns and tiled arches everywhere, and the tiled courtyard pool is just a sight to see - there are citrus and lemon tree's and such an amazing ambience around the pool, i think that we took 100 photos of just the pool area alone!!!
However - this hotel doesn't quite know what it wants to be - there are daytrippers who visit for lunch and to use the pool, who are not guests/staying at the hotel, and then there are the guests who stay. We happened to have the entire palais to ourselves for our two night stay, which did feel wierd, as there was only the staff and ourselves... and to be honest, there were only two staff on hand, and it was pretty hard to get service at times... However this is not to say that they weren't completely helpful when we did get hold of them, and ask for assistance, directions and so forth.
The hotel needs more direction, a little garden maintenance and then it could be FIVE STAR if it was cared for a little more - the pool area is certainly one of the most beautiful i've ever stayed at, and the rooms were spacious, luxurious and very comfortable ( esp the bed and the air-conditioning!!) however, the hotel doesn't seem to be managed to maximise itself, and be the best it could be - as it certainly could be so much more!!!
We felt that it was an injustice that this hotel wasn't fully booked, and we couldn't understand why..... but we were the lucky ones to enjoy the pool/courtyard all to ourselves and the experience!!!
All in all - this is not a bad review, as we LOVED staying here, it is a BEAUTIFUL Riad, and SImo and the staff were very helpful and our room was fabulous!
The pool and courtyard are definitely the centrepiece of this beautiful old riad - definitely worth a stay!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC