We stayed at Le Rihani for 6 nights over New Year Eve 2011/12 and had a wonderful time.
The location was great - easy to memorise the way to the main square, and also easy to direct taxis back to the closest drop off point at the end of the street - the carved archway off the main street into to the little lanes is easily recognisable, then it's just first left, a dog leg and you're there!
The courtyard was a haven, although it was cold (it was winter!). The beautiful rooms all had heaters which was great, and the rooftop was a lovely spot for breakfast in the sunshine (the breads and mandarines and scrambled eggs - yum!). My parents (in their late 60s) found the stairs a bit steep, and their room only had a bath with high sides, no shower, which they found a bit difficult to use, but I think every riad would be the same? They also found the rooms very dark and had to use torches to find things. I loved the ambience but agree they were dark.
Cecile, Najat and Mohammed were so helpful leading up to the holiday and while we were there, checking so many things for us, recommending tours, cooking classes and restaurants. Najat even drew us maps to walk to various places and taught us belly dancing on NYE!
They booked us a guide to walk through the souks and show us palaces and Kamahl was fantastic - a govt-sponsored guide. We learnt so much about Moroccan/African history, architecture, religion, etc., and he took us the cooperatives and workshops of the souks, which was fascinating.
We did a day tour to Essouria and to the Atlas and really enjoyed both of them. Make sure you check if the "driver" is also a guide - we hopped in the car for a 'tour' to Essouria and the driver, Abud, asked us where we wanted to go while we expected him to have a plan and walk around as a guide too. But then we had the opposite experience with the Atlas mountains, with our driver, Mohammed, asking what sort of things we wanted to see, mapping out a route and providing fascinating details and banter throughout the day as we stopped in villages, crested mountains, ate at a beautiful restaurant and zoomed across 4WD tracks.
I'd definitely recommend Le Rihani.
Room Tip: Make sure you check if the bathroom has a shower, if you prefer one.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC