First off, the hotel forgot to pick us up at the hotel despite the confirmation in the email before our stay. That isn't that big of a deal but it was irritating after flying all day to get there from the states. The staff was apologetic and took it off the bill to be fair to them. Aside from that, however, they do have a nice pool and great convenience to the park itself which is definitely the main attraction. Overall, not bad accomodations, just adequate enough and great location to what you are there to see...Tikal.

We (family of 4 from the US) stayed two nights, mainly because we wanted to be sure to catch the sunrise from Temple IV. It's close to the archaeological site entrance and the museum, which is great. Our bungalow was clean, pleasant, and well-furnished, and the kids loved the (small) pool. Restaurant menu is limited, and for our midweek stay they were out of several of those limited options at each meal. Everybody was nice, but the restaurant was very slow and the food was expensive and only average. Because we had already been traveling a week when we arrived, we paid a premuim for them to do a load of laundry and it came back damp. They charge $3 US for half an hour on wi-fi, available only in the lodge and restaurant. Not a single towel rack in the bathroom, which really baffled us especially for a place with a pool -- you're supposed to have your own towels for the pool.

Although expensive for what it is, this is probably as good as you can do if you want to stay in Tikal itself. It's in a great location, right next to the main entrance and museums and there is a lot of wildlife in the jungle around the building. The cabana-style rooms are spacious and clean, and the bathroom fine, but the decor is faded and the furnishings rather tired. The restaurant was deserted when we visited just after New Year and the food was uninspiring, with many items on the menu not available and some of the soups being suspiciously like packet varieties. The pool was stil closed and the staff not particularly friendly or helpful, but the local guides were excellent. Overall, you're paying for location not standard here.

We had mixed reviews. On a positive note our rooms were tidy, the hotel felt secure, and the front desk employees were helpful. However, the booking service acted unethically when it came to charging our credit card, our breakfast that we took “to go” that morning was pitiful, and the bar/restaurant service was unfriendly.