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Pension Bonifaz Hotel: Traveller Reviews

4 St 10-50 | Zone 1, Quetzaltenango, Guatemala
Hotel amenities
Pension Bonifaz Hotel
Ranked #3 of 11 hotels in Quetzaltenango
3.5 of 5 stars 29 Reviews
21 January 2012 -
miltonwar
21 November 2011 -
suesli
 
 
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29 reviews from our community

    Trip type
Traveller rating
    2
    8
    11
    6
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Date Rating
Guatemala City, Guatemala
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Just good.”
3 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

I stayed only for a night. The hotel is in a great location, and has a free parking lot. Check-in was very quick and without any trouble.

The Room was acceptable, very very clean. Has a Safebox, cable tv, hangers, etc. The bathrooms are very old, they are clean, but needs an upgrade definitely. I didn't like the cord which they secure the tv remote control, isn't long enough, and isn't a good idea for me.

The bed was very comfortable, nor the pillows.

The room service (I ordered food) is very quick and they had everything that I asked for.

The Check out was very quick too, and the staff is very helpful.

What I dislike the most, is that is an old hotel, for the price I paid. Needs a restoration. Doesn't worth the price.

  • Stayed January 2012, travelled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Stunning service...”
4 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

Although we had the Pres's suite, the other rooms can be recommended as well, spacious and nice, a bit cool perhaps.
What has been stunning was the service at the restaurant: despite large groups, it was very speedy, the reason: Father and son have been constantly checking that everything ran smoothly. That's the way it should be.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europe
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
59 helpful votes 59 helpful votes
“Good hotel, but be sure you get a good room!”
3 of 5 stars Reviewed 29 January 2011
2
people found this review helpful

First we stayed in another hotel, but did not enjoy our stay there, so we came to Bonifaz without luggage to check the rooms. We asked whether the had a room available and if we could see it. We specificly asked for a quite room. We were shown a nice room, decided to take it and went to get our bags. When we came back they suddenly gave us another room claiming that the other room was occupied already. That was quite rude as the room they were offering us now was smaller and in a part that would be quite noisy. I started a discussion with them and after being stubborn to get a better room, they showed us two other rooms. Still not good. Finally after some more discussion they showed us rooms further in the back of the hotel and more remote. Really big, comfy rooms. We choose one and had a good stay. Excellent shower and great beds. Not cheap, but this room was finally worth the money. There is also a room with several computers you can use free of cost.
We paid Q600 excluding breakfast.

  • Stayed November 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
“There are better places to stay in Xela. Look elsewhere”
2 of 5 stars Reviewed 21 January 2011
1
person found this review helpful

Overall Bonifaz is NOT a good bargain. Pluses are location, ppol and parking ( if you have a car) Great location a few meters from the park but again there are much better options all within a few blocks.
For Guatemala this 700Q (85USD) room is seriously overpriced.
Like most Guatemalan (cheap) Hotels, they turn off the water heater during the day to say a few pennies. Not something you expect from a hotel in this price range. So if you want to take a hot shower anywhere between 10am-8pm you are out of luck. Also the 2 dollar remote control was chained to the table besides the bed. Go figure. Ok, i guess they are worried about their clientele stealing the remotes. Looks pretty TACKY. Not something you should see in a hotel of this price range.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Top Contributor
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Reviews in 65 cities Reviews in 65 cities
39 helpful votes 39 helpful votes
“A nice option, great location.”
4 of 5 stars Reviewed 13 January 2011

This hotel is rather large in the scheme of things in Xela and even Guatemala as a whole, we prefer boutique or family run properties, we arrive in the evening and were tired and hungry so this place was obvious good choice. The rooms are a tad sparse and not a lot of charm, at least on the front, the there are rooms all the way to rear up a sidestreet. It has everything you would need and a nice staff and cozy lounge area, though no fire in the fireplace on a cold Jan night was too bad. It nails the 3 important factors, clean, safe and good service.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask solohobo about Pension Bonifaz Hotel
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Additional Information about Pension Bonifaz Hotel

4 St 10-50 | Zone 1, Quetzaltenango, Guatemala
Price range (per night):* 46 AUD - 56 AUD

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