We stayed here for a weekend getaway to DC. On the way there we called and asked if there was a room available if we were to begin our stay a day earlier, Thursday. There was and they even upgraded us to a cardio room. We were excited because there is no fitness cenetr at this location, you have to walk to the Palomar 3 blocks away. I get up early (4:30) and didn't want to be walking around at that time of morning so this was perfect.
I requested a room on an upper floor and we got one on the 8th, though it is on the side of the hotel not overlooking New Hampshire it still had continual noise from the elevator running up and down all night. It didn't bother my husband, but I am a light sleeper so I was aware of it.
The room was very clean, large TV that you can see from cardio equipment area. The room had a workdesk with power strip for charging phones, laptops, etc. No problem with additional outlets throughout. The vanity is outside the bathroom, not much space for storing toiletries, but the closet is adjacent so we used the shelf in there and that worked well.
The lobby was undergoing renovation so we took the evening wine to our room and enjoyed that while we planned the evening plans.
There is an illy cafe 2 blocks away, at the Renaissance and we would go there for our espresso, though Madera offers coffee and tea to it's guests in the morning. We had breakfast at Teaism on the first morning, delicious scrambled eggs with cilantro and ginger and also the oatmeal. The following mornings we ate at Le Pain Quotidien, my husband got an omelette one morning that was wonderful and served with some of their hearth baked bread and a small salad. They also have wonderful organic jams on the tables and various belgian spread (chocolate, hazelnut).
Should also mention Filter for espresso, the best in Dupont Circle, just a bit further away and opens later than illy. But Filter is the best we had in D.C.
The restaurant in the hotel looked good and certianly would get busy in the late morning and the evening but we wanted to try some other spots. There are a lot to choose from within walking distance. Must try Levantes for their Turkish pide, similar to a flatbread, baked in a wood fired oven. And the warm bread they bring to the table from that same oven is delicious.
Customer service is stellar at the hotel. They must have a wonderful training program for their employees. Everyone knows Disney is reknowned for service, but Kimpton has right to brag in that regard as well. Every person was lovely, and genuinely seemed to care that your stay was the best it could be. Fernando who works in the front (bags, valet, many tasks!) is a sweetheart. He gave us a warm welcome, was a pleasure to talk to when we returned each day, and gave us an equally warm send off--even a hug goodbye! Atilla was familiar with the route we needed to go home and stopped us as we were leaving to review our directions and be sure we were on the right course. We will be back here and to other Kimpton Hotels!
I didn't give it 5 stars only because there was no place to gather with the lobby being renovated. Probably could have in the restaurant but I didn't want to take a table when I wasn't dining.
Farther away from an elevator if you are a light sleeper. Cardio rooms are spacious.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 March 2012
Dear wanderful007, what a great review! Your local restaurant suggestions are great! I am so happy your interactions with our Staff, especially Fernando and Attila were warm and genuine. They are 2 stars on our Staff and definately try to make every Guest feel welcome. I thank you for your patience during the renovation, we hope to see you again so you can epxerience the new lobby. Thank you again, Modi Ahmed General Manager
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