The Brisas Hotel near Trinidad sur Mer is an all-inclusive resort with several assets. The rooms are spacious and well appointed. The grounds are immaculate and attractive. The beach is a few meters from the hotel, and the hotel provides beach towels, lounge chairs, and umbrellas. During my stay in January the south-facing beach had virtually no surf.
These amenities and the daily rate of $125 American at an all-inclusive resort is a steal with one exception . . . THE FOOD. Guests normally eat at a large buffet, although it is possible to eat in one of the two restaurants once a week with prior reservations. I found the buffet food to be some of the worst I've ever had, and the "Restaurants" basically recycle the buffet, which is just down the stairs. During the 4 days at the Brisas I had some pork and turkey that was OK, but everything else was at best, mediocre.
The village of Trinidad sur Mer, one of the most picturesque villages in the world, is about 16-18 km from the Brisas Resort. I suggest that if you want to experience Trinidad, stay at the Iberostar Grand Hotel in the center of the village. The 5-star Iberostar is more expensive, but worth it.

Stayed for 3 nights beginning of January. Room was satisfactory except one of the beds had some kind of stain on it that looked fresh but even though it wasn't being used they did change the sheets the next day. Had a wonderful beach view and a nice patio to sit outside and relax. Beaches are very nice except they aren't private and was very disheartening to have not only some locals but also a staff member ask me if I was leaving soon and could I give them an article of clothing. Other than in the a l carte dining room, service was typicallly poor. I am a generous tipper (especially in Cuba), but often I couldn't bring myself to leave a tip for such poor service. I waited over 20 minutes for service in the snack bar even after waving to the waiter to let him know I wanted to order something. He totally ignored me and finally I went up and got a hamburger myself. The buffet food was typical for Cuba. Not of high quality nor alot of variety but was edible. Unfortunately for the Cubans, Mexico has much better resorts, gives better service and the food and drinks are of higher quality. Lessons are needed for the servers on being friendlier and providing better service. They would really notice a difference in their tips. Having said that if you do get good service please tip. Even a CUC or two per meal makes such a huge difference in their lives. These people make $10.00 a month and need tips to buy basic goods in this country. (and a pair of jeans there costs the same as in Canada) If the resort is reading this- please train the staff on providing better service. It's a win win situation having happy customers who would show their appreciation by tipping and making the staff happier to work there.

We had to stay here because our 1st choice was full, but I would have skipped Trinidad if I had known how bad the rooms would be. We asked for a non-smoking, one large bed and got a smoking, 2 bed room that smelled awful. The next day we were changed to a single bed room but the room smell was even worse. The rooms had a patio, but if opened the door the mosquitos came in. The public areas like the lobby, restaurants, bar and pool areas are all very well maintained and look very nice, but the rooms in the 8000 number range were not. We only had a trickle of cool water the first room, and a good amount of water the second room but it was almost COLD. If you arrive after mid-day, you cannot get dinner reservations for any specialty restaurants and have to eat at the buffet which was only OK. Breakfast buffet was limited with eggs and several sliced sausages and bread, but no breakfast pastries. We ate at the barbeque restaurant one night, but they ran out of pork and chicken so you had to eat fish or the shredded beef, which was good. They only had 3 side dishes-yucca, rice or mixed vegetable. The chicken breast with cheese at the International Restaurant was thin, tough and had no flavor at all. It was topped with almost no cheese at all.
There are many other buildings that have rooms, so perhaps some of them have better rooms, but I would not take the chance and stay here..

It was my 2nd time returning, the place is as nice as my first time. The staff will remember you and give you the best service. Ariel, Manuel and Ernesto the bartenders are incredible! The waiters in the resto will remember you and what drinks you like. The hotel has a strong animation team. Sadly during my stay in January Douglas wasn't there. Nelson took good care of us, even when he had to leave for a family emergency he would make sure we were well taken care of. Yanu would give us dance classes during the day. But other then that, no one else would "animate" us. Everything else was perfect! The locals at the beach are very sweet! I will definitely be going back!