The attitude of the front desk was very poor and dishonest.
A warning to North American tourists please check your rooms before paying and check if what is offered is available because they will not refund your money.
I paid extra for a room with two beds for my relative and myself and discovered it only one bed in the room. Was told that there was a no money back policy, as a result I had pay for a second room and although I paid extra for the two person room which includes two one hour aqua park passes I had to return one. MAKES no sense.
They did not tell me that there was an electrical cut off switch behind the door that had to be activated by the room card to get light.. The attitude was that everyone knows where it is and that is why they don't tell guests about it.
I was promised a late check out and then the front desk changed their mind. I was very unhappy that the front desk attitude was so poor and backward.
Some of the rooms come with spa procedures such as massages included. BEWARE they may be booked for days in advance and unavailable.