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Druskininkai Hotel: Traveller Reviews

4.0 of 5
V. Kudirkos str. 45, Druskininkai 66120, Lithuania
Hotel amenities
Druskininkai Hotel
Ranked #11 of 16 hotels in Druskininkai
3.5 of 5 stars 4 Reviews
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4 reviews from our community

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Traveller rating
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montreal
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Bad experience with the front desk.”
2 of 5 stars Reviewed 13 August 2010
1
person found this review helpful

The attitude of the front desk was very poor and dishonest.

A warning to North American tourists please check your rooms before paying and check if what is offered is available because they will not refund your money.

I paid extra for a room with two beds for my relative and myself and discovered it only one bed in the room. Was told that there was a no money back policy, as a result I had pay for a second room and although I paid extra for the two person room which includes two one hour aqua park passes I had to return one. MAKES no sense.

They did not tell me that there was an electrical cut off switch behind the door that had to be activated by the room card to get light.. The attitude was that everyone knows where it is and that is why they don't tell guests about it.

I was promised a late check out and then the front desk changed their mind. I was very unhappy that the front desk attitude was so poor and backward.

Some of the rooms come with spa procedures such as massages included. BEWARE they may be booked for days in advance and unavailable.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Lovely relaxing stay”
4 of 5 stars Reviewed 4 August 2009

This was our 2nd stay at the Hotel Druskininkai and again we thoroughly enjoyed our visit.

As it was our honeymoon we upgraded to a suite with a balcony which was excellent and gave us lots of room. The decor in the room was looking a little bit tired (unlike the fresh modern double room we stayed in last year) and the lack of a table to have breakfast on was strange as the room is huge so a coffee table next to the sofa would have finished the roof off perfectly.

There is a lot of building work going on in this area of Druskininkai at present but fortunately the noise wasn't a problem. But it might be wise to check with the hotel first as the new development opposite could cause problems if the building work is stepped up.

We didn't eat in the restaurant so can't comment on dinner, but the breakfast was fantastic (meat, cheese, bread etc and wonderful pancakes) and can be delivered to your room for a bargain of 5LT (£1.25!)

Guests of the hotel receive a voucher for 1 free hour per day (plus a discount on any massages) at the Spa Druskininkai, which is a very modern spa centre with a swimming pool, jacuzzi, numerous saunas and steam room. It was always quiet when we visited and was an excellent way to unwind.

Guests also receive discounts at the brand new clinic at the hotel where we were able to have a 20minute back massage for 7LT (£1.75!!!)

Free internet is available from 2 PCs in the reception area.

All of the staff were very efficient and helpful. The receptionist on our last evening was especially pleasant and printed off our boarding passes for us and offered to sort out a takeaway breakfast for us as we were leaving early in the morning.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Druskininkai Hotel

V. Kudirkos str. 45, Druskininkai 66120, Lithuania
Price range (per night):* 55 AUD - 261 AUD

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