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Pegasa Pils: Traveller Reviews

4.0 of 5
Juras 60, Jurmala LV-2015, Latvia
Hotel amenities
Pegasa Pils
Ranked #18 of 30 hotels in Jurmala
2.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
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Date Rating
England
1 review
5 helpful votes 5 helpful votes
“Don't ruin your holiday and stay away from Pegasa Pils!”
1 of 5 stars Reviewed 20 August 2007
5
people found this review helpful

It's all started when paying deposit hotel requested money transfer because they don't accept credit cards. Never mind some extra costs, we arrived in sunny Jurmala!
Hotel's website proudly advertising how happy were their Russian celebrities guests here. I don't know if that would have changed anything but we are not celebrities and here is our experience of the stay in Pegasa Pils.
Room was semi-suite and at first sight not too bad, except during our 3 day stay they didn't clean it once or change the bedding!!! Towels had holes in them.Outside temperature was +30C, however Air conditioner in the room not worked and when we asked to fix it, they didn't. Fridge was in the filthy state.
Breakfast looked like previous night's leftovers. Staff unfriendly and manager S. B. simply walked out of the room when we tried to speak to her about our stay.
They also tried to charge me twice for the massage I had. By the way, that was aromatherapy with some nice smelling oils and masseur chatting on the phone while you're trying to relax!!!
Generally speaking we felt like they only wanted to get the money out of us. Not sure who gave 4 stars to this hotel, definetely would not recommend Pegasa Pils, you get better treat in the hostel. Save yourself money and time. What you see in the website is not what you get in the hotel.

  • Disliked — price and service
  • Stayed August 2007, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
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Ask blawith about Pegasa Pils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reading, UK
1 review
21 helpful votes 21 helpful votes
“Stay away from this hotel”
2 of 5 stars Reviewed 5 September 2005
21
people found this review helpful

We just arrived from a vacation to Latvia, and on we had booked three days to stay in this hotel on our trip to Latvia.

On the net, it looked very good, but the room we were given was very small and had wires handing off the wall. In the toilet, the shower drain was exposed and the bowl had black grit inside. We asked for another bigger room, and they were happy to "upgrade" us to another room provided we pay extra. This room is much better, but the toilet door will not shut until we kicked it really hard. Since it was late and we had paid to stay in this hotel, we stayed.

The next day coming back in the afternoon, we found that the room was not cleaned properly and toilet was not cleaned at all. Infact, the loo-roll had run out. We were getting fed up now, so we asked to cut our stay to 2 days so that we can spend the 3rd day in a better hotel. Although we gave them more than 1 day of notice, they will not give us a refund. After several meeting with the management and promises of sorting everything out, we were shown (the first time) the "rules" of the hotel, which states that you have to give 3 days written notice to cancel any booking to get refund.

We were not going to get the inconsiderate management of this hotel to ruin our vacation, so we moved anyway and found a much better hotel which was infact cheaper than this hotel. It was such a hassle and was the last thing we wanted on a great vacation. There a lot of better places to say I do not recommend anyone to book here.

  • Stayed August 2005
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Empfählen nicht”
1 of 5 stars Reviewed 16 May 2012
Google Translation

  • Stayed June 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Alexander P about Pegasa Pils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Not a 4-stars hotel!!!”
2 of 5 stars Reviewed 15 January 2012
Google Translation

  • Stayed July 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask marco_astrid about Pegasa Pils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
1 review
“"Совок" и жлобство”
2 of 5 stars Reviewed 12 January 2012
Google Translation

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mitya_kapl about Pegasa Pils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pegasa Pils

Juras 60, Jurmala LV-2015, Latvia
Price range (per night):* 97 AUD - 189 AUD

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