The hotel is centrally located, but the entrance is through a restaurant and not really visible from outside.
We booked a night through the Internet but when we got there they told us the house was full. I showed my reservation but a very rude waiter (from the restaurant) told us to go. He called the manager on the phone, but they had solution to give us.
We finally got to the Matyas City Hotel, not far from it, a bit more expensive.

The good thing about the Galilei is their post-customer service, they refunded the difference between their fare and fare paid at the Matyas City Hotel.

Restaurant stuff will empty your wallet in cold blood and shamelessly explain you why your bill is so sky high for so poor meal and service. Menu has no meaning here.

Complete and utter rip off.

Ordered 4 hot wines (adertised at 500HUF) and two soups. Got charged 12000HUF (£40)

Manager extreemly rude and unhelpful, called us liars!!

Whilst complaing there was another 2 couples/families complainig,

AVOID AT ALL COSTS.

When I got to the hotel, I was asked by one of the waiters to wait until he had time to check me in. It took about 45 minutes before he had time to sit with me. So, I thanked him for making time. While he was doing the paperwork, I asked him about internet access which was included in the hotel amenities. He said that the room and the hotel itself do not have internet. He suggested that I go to Burger King which is about a block away for a free wifi. I was really dissppointed. We went up to my room and it looked really clean. He warned me about the hotel not being responsbile for lost items. I guess he meant the cleaning people might go through my things and steal whatever they could. To be on the safe side, I took all my valuables with me whenever I left my room. About twice a day, there was this loud explosion coming from the bathroom. It's not just a sound I could ignore. ONe time it was early in the morning and it terrified me. It was the gas operated water heater. I went down to the same waiter who checked me in and complained. He and I went up to my room. I told him that I was having trouble sleeping because I'm worried that it might really explode and result in a serious physical injury. He said it's just normal. I said that I was going to unplugged it. He said not to do that because the other rooms are dependent on that water heater. He threatened me and said that if I turned it off and the other hotel guests went to complain he would know I did it. I unplugged it anyway. I did it anyway because I couldn't relax and sleep. So, please, don't ignore these reviews because you will definitely leave Budapest, which is a beautiful city, with a bad memory.