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Hotel Orel: Traveller Reviews

3.0 of 5
Volkmerjev prehod 7, Maribor 2000, Slovenia
Hotel amenities
Hotel Orel
Ranked #5 of 16 hotels in Maribor
4.0 of 5 stars 40 Reviews
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40 reviews from our community

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Traveller rating
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Athens, Greece
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Really lovely hotel!”
4 of 5 stars Reviewed 2 July 2011
2
people found this review helpful

I spend three days in the hotel room and I really liked it. First of all the rooms are like new, with large space and bathrooms. The room was clean and light and the bed was really comfortable. The hotel is located in the middle of the city, just ten minutes walk from the train station and the river.
My room was in the first floor and I could connect to the wireless network of the hotel for free. I really consider free internet connection to be really important for me, just like hot water and clean sheets, so this was really positive!

The staff was really friendly and helpful. Breakfast was rich and included warm stuff (e.g. scrambled eggs, sausages etc.) but I would love a wider variety in sweet stuff (I only found honey, jam and hazelnut spread but e.g. no croissants, waffles etc. The room was paid by my company, but I figured out that it was rather cheap (and really worth every penny of it!), so it will be my first choice if I ever visit Maribor again.

Room Tip: Ask for first floor room, for the internet!
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  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rome, Italy
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Good and clean hotel in the city center”
3 of 5 stars Reviewed 25 January 2011

Modern and clean 3 stars hotel in the city center.
The rooms are quite large and recently renovated.
Unfortunately my room was very noisy, donno what kind of engine was going on...
Great breakfast with plenty of sweet and savory dishes.
Free entrance to Fontana Termae: cool!
Very kind staff.

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Austria
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Excellent location”
4 of 5 stars Reviewed 1 January 2011
1
person found this review helpful

Excellent location and tidy, light rooms. Great breakfast selection. The reception staff were always very friendly and helpful. We received a welcome and farewell gift (we visited over christmas).
There is no wireless internet in the rooms. You can buy a cable at the reception for 6 euros. On the morning of our first breakfast we were told rudely to move, because we had sat in the wrong place. It wasn't clear to us that sitting where we were was wrong; I don't mind moving, but being asked to do so in a rude manner was not a nice start to our day.
There is car parking for the hotel. You need to enter the "no-drive zone" to park here. The entry for this is off Gregorčičeva Ulica on Grajska Ulica.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dovje, Slovenia
Senior Contributor
37 reviews 37 reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
“Mixed feelings”
3 of 5 stars Reviewed 5 January 2010
1
person found this review helpful

I visited Orel Hotel for a second time in the last year (always during the New Year celebrations). I spent in the hotel two nights around the New Year this hollidays.

The location is excellent, spot on in the centre, parking is also available. Rooms are OK, double rooms have a separete couch and a table, twins look smaller. Wireless internet is available, and it works. (at least on second floor). Its an OK value for money if you want to be in the centre, and you get also a free entrance in the spa (though, you have to take bus or the car to reach it). Its also quiet, just don't expect any views.

However, what leaves a bad taste is the service. First of all, our internet reservation was missing, but we still got a room (it just took a few minutes more and some strange stares from the receptionist). But that wasn't the problem. What bothered me was the breakfast arrangement and no flexibility in arranging the breakfast (not even on New Years day). Breakfast is usually from 7 to 10am, and of course, people usually spend New Year out longer than usual. And they get up usually a bit later. Problem was that with fully booked hotel their breakfast room is too small for such an occasions. What bothered me was not the lack of tables (we had to wait) or the food, but the fact that both days we were there at 10am they started promptly taking away the food and clearing the tables. The two waitresses did their best to clean the tables and to restock the food supplies on the tables, but... There were some guests (an italian couple) who were making huge amounts of sandwiches to take away, and immediately as waitresses brought fresh bread, cheese and ham the guy basically took away whole plate and took it to his table (and all the rest of the guest were just standing baffled and had to wait another 5-10 minutes to get new supplies). This is a problem of management, and somebody should be there and strict to that kind of ignorant guest (i did have a huge problem with that as when they finished the breakfast and put their sandwiches into the bags - sorry, 5 not so small sandwiches each?!?! - they left big amounts of unused food on the tables, while the rest of us didn't even get fresh suppllies as it was approaching 10am).

So, my advice. I would recommend the hotel with reservation. Rooms are decent, value OK, breafast is not bad (when and if you eventually get it), just the management has to do better job in organizing services and be strict to some guest. Sorry, but the apology that breakfast room is made only for 60 guest, not 180 who were apparently staying there is a bad excuse. They were aware of this fact, and they didn't do any additional efforts to have more staff there or to be more flexible about breakfast time.

Just a note... my review basically holds for a peak days, especially around New Year. Last year, when we stayed here at a similar date, there were no problems as the hotel was emptier.

  • Stayed December 2009, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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london
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“didn't like it much”
3 of 5 stars Reviewed 9 August 2009

I didn't really like this hotel. The room was small and hot. The window didn't open properly; and frankly, it is ugly - furniture, colours etc. Mind you, I didn't find much to like in Maribor, except for an excellent pizza (in a pizzaria just off the strip of tourist restaurants by the river - a joint run by a Slovenian who used to work on oil-rigs in the North Sea and who has a couple of small Canadian flags stuck to the window of his restaurant's door.

Stayed July 2009, travelled as a couple
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Additional Information about Hotel Orel

  • Orel Hotel Maribor
Address: Volkmerjev prehod 7, Maribor 2000, Slovenia
Price range (per night):* 66 AUD - 145 AUD

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