“good location, friendly staff, nice pool but not as classy as other 5 stars in WAW”
i stayed at this hotel during a filmfestival. i looked forward to staying here as i have been to warsaw many times and thought of staying here as the photos and other reviews attracted me.
The hotel location is very convenient - its very close to the main train station, the big mall 'zlote tarasy' and high street shopping in the 'downtown' area and most rooms have amazing views.
Its a 10 min ride by cab or a 30 min walk to the old town and 20 minutes to Praga, which is the part of the city that i like to go to (more charm, not so commercial).
breakfast is good, lots of choices in bread, fruit, diary, meats and eggs- really nice coffee. Pool and gym area are also high standard. staff was very friendly with me (i speak polish, but they seemed equally nice to everyone and spoke english very well).
though as with most hotels in countries with no fixed taxi prices, if you ask the reception/ concierge for a taxi, you get a nice mercedes, but those taxis are twice as expensive as regular taxis in warsaw, so i'd recommend asking them to call a regular cheap cap. though its poland, warsaw's taxis are kind of expensive and as the city is pretty big, you might want to economize a bit on that expense. i'd say rather pay a lower fare and tip the driver...
rooms are fairly big, with nice views and all that you might need- slippers, toiletries and bathrobe, but are not as stylish and modern as i like a 5 star hotel to be. bathroom finishes were not 5 star- though lots of marble, it wasnt really luxurious, and the same applies to the rooms, lobby area and elevators.
I have stayed at the Hyatt near the Lazienki Park - it's location is not as great (though you are 1 minute from this amazing park where you can jog, walk, have coffee and hang out in the sunny summers and springs), but the hotel has a much more 5 star feel - bathrooms are amazingly beautiful (like in asian 5 star hotels) and lobby/ reception area is really stunning.
next time in warsaw i would prefer to stay there than at the intercontinental.
also internet is ridiculously expensive- i think is was like 20 euro for 24 hours!!! there free wifi in the reception (would not always work) and in the breakfast buffet area, but come on we're in 2012, wifi should be free or at least fairly charged.
oh and as most good Polish hotesl it was VERY clean!
get a room on top floors with view at the Palac Kultury (The palaca of culture)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 January 2012
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May I take this opportunity to thank you for choosing the InterContinental for your recent stay with us and for having taken the time to comment our hotel on Tripadvisor web side.
I am pleased to advise that as one of Warsaw’s first hotels, on the 1st of December 2011 we have completed the installation of WiFi to all out guest rooms.
Moreover as of now, January 2012 guests who booked trough Intercontinental.com, or IGH.com will receive a basic level of Complimentary WIFI in their room.
I am particularly concerned after reading your comments about the rooms experience during your stay.It was very disappointing to learn that we failed to satisfy your expectations in this area.
We do apologize for the inconvenience caused to you, and are grateful for your input, which will assist us in maintaining the high standards of service we strive to attain.
On the other hand, I am pleased to learn that you appreciated the other services of our staff. This is certainly reassuring and I will pass on your positive comments to the staff.
We appreciate your patronage and sincerely hope that we will have the opportunity to welcome you back to InterContinental Warszawa in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC