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LeoApart: Traveller Reviews

3.0 of 5
Wiezienna 21 / 36 | Galeria Italiana, Wroclaw 50-114, Poland
Hotel amenities
LeoApart
Ranked #2 of 24 Wroclaw B&B and Inns
4.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    11
    17
    0
    0
    1
Date Rating
doncaster
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
“fantastic location”
5 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

these apartments were in a perfect location for our 3 night stay in Wroclaw. They were clean spacious and perfect for what we needed. The beds were comfy and overall an amazing apartment. They even supplied dishwasher tablets and washing up liquid. Plenty of utensils and cutlery for our needs.No toaster though.We even had a corner bath in our apartment.Would definitely stay here again.

Room Tip: supermarket approx 50m away plenty of choice of food. But very cheap to eat out anyway
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delh
1 review
“Execellent appartments with perfect services”
5 of 5 stars Reviewed 15 December 2011

Leopart apartments are really nice and they are equipped with best facilites also. Mostly one will not have any problem in those apartments, but even if one has some issue, then apartment owner is really nice to solve them as soon as he can.... And the office staff is also very helpful. I am staying here from almost 40 days, but I am having almost no compaints :)
They are worth to enjoy wroclaw as all leopart apartments are near by city center, so awesome location to stay also.

Room Tip: Take a leopart appartment near by plac sony, they are at very good location
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  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NikitaKapoor about LeoApart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroclaw, Poland
1 review
“Excellent apartments with friendly and attentive staff.”
5 of 5 stars Reviewed 9 December 2011

We are regular visitors to Wroclaw and have booked various apartments with Leo Apartments as well as with other companies. We have stayed in their apartments in Ul. Wiezienna, Ul. Czysta and in the Rynek and enjoyed a very comfortable stay in each.

We have been really happy with the standard of the apartments and the service from staff. We've been pleased with Leo Apartments and the staff are always friendly and helpful. Their English is excellent so communication isn't a problem. We heartily recommend them for short and long stays.

We were surprised to read an earlier review and the apparently horrible experience they had. We can say that this was certainly not our experience, even when we needed assistance on weekends and public holidays.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wadim M about LeoApart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroclaw, Poland
1 review
2 helpful votes 2 helpful votes
“Avoid! Awful service.”
1 of 5 stars Reviewed 24 November 2011
2
people found this review helpful

The apartment was central but there ends my positive review of this place. Internet did not work, the toilet would only flush occasionally, the sofa-bed was broken (had to sleep on a thin mattress on the floor instead), furniture broke so my sister hurt her back. During our stay two men locked themselves into the apartment and sat down while my little sister was in the apartment by herself. They didn't speak a word of English, just shouted something in Polish, very terrifying for her. When we complained to Leoapart they promised on three separate occasions to call us back, which never happened. Finally, we got hold of the manager who accused us of lying instead. Wroclaw is beautiful and I recommend renting an apartment, but not from Leoapart.

  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Andre I about LeoApart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maciej Pytel, Owner at LeoApart, responded to this review
28 November 2011
To respond to a negative comment regarding our service we'd like to explain our point of view on this matter: The guest ..... was staying in the apartment located 100 metres from our office. The stay was from Tuesday until Sunday. During all his long stay no complaints have been made by the guest to our office. Our team reacts straight away after any kind of complaint, of course as long as they've been informed about any kind of problem whatsoever. In case of any difficulty or taking much time problems, we always offer our guest an upgrade to another apartment. First complaints from the guest ........... came to us after their departure. We took them as an obvious attempt of enforcement to get some money back. The emails exchanged with the guest and the story described by the guest in this negative comment are contradictory. To decide if our service is of a high quality, it is enough to read other comments given by our other guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Staff”
5 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

I stayed at one of their appartments for a weekend with 5 friends, The appartment was situated in the main square, which was a great location and a great view. The Appartment was everything we needed and was clean and with everything you need for a stay.
The staff were amazing. On the last morning one of our party took ill and needed to be hospitalised. They called the ambulance and made sure they were there in case we needed to translate to the medics. I stayed behind with the person, who was kept in hospital for 3 days. The staff support was outstanding and thanks to Michael and his sister. They organised an smaller appartment and helped with my stay. Michael took me to the hospital every day and acted as a translater for me. They were exceptionally kind and with there help , they made a very stressfull situation easier.
A big thank you to Michael and all the staff..

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ewan M about LeoApart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about LeoApart

Wiezienna 21 / 36 | Galeria Italiana, Wroclaw 50-114, Poland
Price range (per night):* 61 AUD - 412 AUD

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