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Hotel General: Traveller Reviews

5.0 of 5
Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Hotel amenities
Hotel General
Ranked #5 of 673 hotels in Prague
5.0 of 5 stars 337 Reviews
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337 reviews from our community

What travellers say about this hotel
  • Old town(25)
  • Welcome drink(13)
  • Very good(9)
  • Charles bridge(6)
  • Very clean(5)
  • Friendly and helpful(5)
  • Tram stop(4)
Traveller rating
    303
    28
    5
    0
    1
Only show reviews for Family (31) | Couples (206) | Business (17)
Date Rating
San Jose, California, United States
1 review
“First trip to Prague”
5 of 5 stars Reviewed 7 February 2012

I got to travel to Prague and Stockholm recently (Jan) by my self I may add and I was very happy that I was booked into the Hotel General, they were very freindly and most helpfull (even helping me load a Local sim card in my US phone). I ate in the Hotel most nights and the food was very good, even brakfast made to order each morning.

Room Tip: Small hotel so any room was nice.
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dan S about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
14 February 2012
Dear Dan S,

I would like to thank you on the behalf of the all General team for choosing our hotel for you first stay in Prague. If gives us a great pleasure that our efforts towards provided services have made your stay pleasant and unforgettable.

With best wishes from Hotel General team
Ringaile Radojevic - DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Boutique hotel, a great 5 star experience”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

We had a brillant 5 day stay with the lovely staff at the Hotel General. We stayed in the Napoleon Suite, two bathrooms, which was great as we travelled as a family group of 3. Really nice drivers to and from the airport, upon arrival at the hotel our concergierge sat us down with a complitmentary drink and showed us maps of the area and where we were located in ref to the old town square etc.

Breakfast was great, very attentive and capable staff, ensured we had what we wanted when we wanted it.

We really enjoyed our stay and were made to feel so welcome.

Thanks Hotel General.
Clare, Jo and Alanna

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by CCremin for Prague
Ask CCremin about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
3 February 2012
Dear Clare, Jo and Alanna,

On the behalf of the whole hotel General team I would like to thank you for your stay and such positive review. We are glad that our staff, service and the hotel were a part of your unforgettable Prague experience.

With the best wishes from Hotel General Team and hope to see you again at our hotel
Ringaile Radojevic
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Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
“Affordable 5 star luxury with exceptional service!”
5 of 5 stars Reviewed 25 January 2012

"WOW!" pretty much sums up this hotel. My husband and I stayed here after an extensive trip through Europe and it was by far the best hotel we have come across in our travels.

We would highly recommend this hotel to anyone visiting Prague. Staying there added such a great dimension to our experience of the beautiful city.

Andrea Hugo

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AndzF about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
3 February 2012
Dear Andrea Hugo,

I would like to thank you for your review and time.

It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget to visit us again.

With warm regards from hotel General team,

Mrs. Ringaile Radojevic
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East Yorkshire
1 review
“Hotel General - Wonderful”
5 of 5 stars Reviewed 23 January 2012

Nothing was too much trouble for the staff of the hotel, we were upgraded to a junior suite upon arrival as not many other guests were staying during our visit.
The room was vey quiet, though hot on the first night, but after turning the radiators down the rest of the hotel experience was excellent and only a pleasant 20 minutes walk from the attractions of the Old Town and Charles Bridge.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Stephenm2010 about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
30 January 2012
Dear Stephenm2010,

We would like to thank you for your stay with us and for such positive review on our provided services. Every review gives inspiration and guides for further possible improvement therefore we mostly appreciate your opinion on our services.
We are very glad that our efforts have made your stay in Prague an unforgettable experience and hope that you will chose to stay with us on your next visit.

With best regards from Hotel General team.

Ringaile Radojevic - Director of Sales
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Perm', Komi, Russia
Reviewer
5 reviews 5 reviews
“It is the best hotel!!!”
5 of 5 stars Reviewed 17 January 2012

we were so excited by the staff of the hotel! they are very friendly and they are always ready to help.
in the beginning of our trip we were met by the transfer service of the hotel. the driver Miroslav told some information about the city. it took us about 20 minutes to get to the hotel.
When we came we were given a map of the city and showed the places which we planned to see.
Speaking about rooms, I should say that each room is named according to the famous generals of the world. Rooms are cleaned everyday. I advise everybody who come to Prague to stay at this hotel.
Come to the hotel General and you won't be sorry for it.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Schraidmann for Prague
Ask Schraidmann about Hotel General
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review
20 January 2012
Dear Schraidmann,

Thank you very much for choosing hotel General and for your time for writing this review.

It gives us a great pleasure to see that you have enjoyed your stay with us. Your satisfaction and positive comments are the best motivation for all our team. Thank you for sharing this moment with us.

We are looking forward to welcoming you again.

Sincerely,

On the behalf of the hotel General team - Ringaile Radojevic
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Additional Information about Hotel General

  • General Hotel Prague
Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Price range (per night):* 130 AUD - 281 AUD

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