I had reserved a Junior Suite at the Residence Nosticova and was shown to a very glamourous, and quite opulent room, complete with gold wall and huge chandelier. It was also slightly creepy as a single occupant, with historic portraits staring from the walls and creaking floorboards!
For those who expect a junior suite to comprise multiple rooms, this isn't always the case at the Residence Nosticova - this was one room with a separate area with a wardrobe and space for a case between the bedroom and bathroom.
I changed room to another on a higher floor which had a second set of doors between the entrance and the sleeping area - this made it nice and quiet in the room. There was also a small 'kitchenette' area with hob (but no utensils or anything required to prepare a snack), fridge and kettle. Again there was a door on this room so you didn't hear the fridge whirring overnight.
Staff were incredibly welcoming and helpful - moving rooms was no problem to them, and they showed me a number of options. During my stay they provided recommendations for local eateries (including the casual pub 'Olympia' nearby, serving excellent Czech food) and were happy to help with any request.
The restaurant within this restaurant is also excellent - fabulous food, attentive staff (speaking many languages) and a very atmospheric mirrored dining room!
The one slightly disappointing aspect to this stay was breakfast - perhaps partly due to the hotel not being full, but the 'buffet' was pretty uninspiring - a small bowl of fruit salad was reduced to a few browning bits and pieces on the second morning of my stay, there's a lack of variety in the bread department (a shame as I ate some delicious breads with dinner), and the pastries / cold meats and cheeses just looked a bit insipid. There is an 'a la carte' hot menu, but this seems to lack the impact of the dinner menu - scrambled eggs is just that (2 scrambled eggs in the middle of the plate, not served with toast), the french toast is one slice of standard white loaf bread etc.
Potentially my thoughts are based on (i) my love of a good brunch that sets you up for the day, and (ii) measured against other 5 star hotels, but this wasn't a patch on other boutique hotel breakfasts, or even the standard spread offered by a chain hotel.
Despite this one aspect, the staff were wonderful, and I really did enjoy my stay there - I would go back again if I were in Prague. The location is excellent (nice quiet area, close to the Hellichova tram stop), I loved the decor including the suit of armour, and had a relaxing and enjoyable stay.
One last note - I've never before stayed in a hotel which has such fine bedlinen - embroidered with the 'Residence Nosticova' coat of arms - utterly fabulous :-D
Room Tip: I think all rooms are good - I'd probably not select the 'Gothic room' however which is...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 February 2012
Dear Sir / Madam
Thank you for your feedback and detailed summary of impressions you had while on your stay.
Your kind words pleased us, and the critical points which you have pointed out were evaluated and also very much appreciated. We are always trying to improve our services for our customers and any feedback, positive or negative is always accepted and welcomed.
We hope to welcome you back soon, and we believe that next time the service will be impeccable and to your standards.
Yours faithfully,
Lucie Nizka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC