At first glance Best (Worst?) Western Bila Labut looks OK; the rooms are comfortable enough, and superficially clean. But…
On our arrival the receptionist was very welcoming, with promises about 24-hr tea or coffee (which turned out not to be true). But when the cleaner didn’t leave any toilet paper in one’s room at a time when one needs it most, to have to fetch the hotel’s only spare roll oneself because the receptionist “can’t leave the desk”, and one gets down there to see the barman and doorman both twiddling their thumbs, you begin to understand my problems with “service”. As you experience Prague you will realise that poor service is widespread.
We stayed as part of a large group, so perhaps that stretched their catering skills beyond breaking point, but the quality of the food was dire; if you are unfortunate/unwise enough to find yourself dining there, once you have recovered from being ignored by the waiting staff and the shock of what is on your plate, you can be sure of a warm welcome and a good (if not particularly Czech) supper at the Jama pub about 150 metres to the northeast on Petrskà . Of course, we needn’t really have worried – if we had been really hungry we could have filled up on the remnants of a previous occupant’s potato crisps (US potato chips) under the bed.
If you do dine at Bila Labut, you may meet some old friends at breakfast, perhaps the salad, probably the dessert course. If you can’t face that, try Michal Jakobek’s lovely little coffee shop a short walk up Petrskà towards Republic Square (see separate report in Tripadvisor).
In our travels on four continents this is the only establishment that has asked for extra money to provide gluten free food.
Don't stay here if you don't fancy a nearby clock tower chiming every quarter of an hour (day and night).
- Also Known As:
- Best Western Bila Labut
- Best Western Prague
- Prague Best Western
- BEST WESTERN Hotel Bila Labut Prague, Bohemia
- Official Description (provided by the hotel):
- BEST WESTERN Hotel Bila Labut**** is ideally located in the historic centerjust within walking distance of many sights and shopping center.We offer 55 rooms (smoking and also non smoking), with bathroom,hair dryer,with SAT-TV, radio, safe, minibar and free wifi connection.Further is availabale another services such as: parking (for charge),small fitness with jacuzzi and sauna ( for charge), laundry ( for charge)and ironing room (free of charge) and dining room with bar.Coffe and tea facilities is available for hotel guests free of charge. ... more less
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