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Rocco Forte The Augustine: Traveller Reviews

5.0 of 5
Letenska 12/33, Prague 11800, Czech Republic
Hotel amenities
Rocco Forte The Augustine
Ranked #24 of 673 hotels in Prague
4.5 of 5 stars 162 Reviews
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162 reviews from our community

What travellers say about this hotel
  • Charles bridge(14)
  • Brewery bar(7)
  • Very good(6)
  • Best hotel(6)
  • Old town(5)
  • Night stay(4)
  • Excellent service(3)
Traveller rating
    130
    22
    10
    0
    0
Only show reviews for Family (27) | Couples (83) | Business (27)
Date Rating
Switzerland
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Wonderful experience”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Together with my wife, I spent 4 days in The Augustine, must say, one of the best hotel I ever stayed.

We started with airport transfer by hotel limousine, perfectly organized, friendly driver and outstanding car (Audi A8). Warm welcome at the reception and private hotel tour.

The location is very nice, a bit hidden, but only max. five minute walk to Charles bridge and also Hradschin is not far away. A lot of restaurants close to the hotel. Only negative aspect is the entrance to hotel area is quite dangerous because of suddenly passing trams.

Our room was very spacious (even we "only" had a standard room"), good bathroom, enough space in the wardrobe, and very nice interiors. A perfect combination of modern elements and ancient building, kind of design room, but even very warm and homelike.

Breakfast at the Litchfield restaurant wonderful, buffet is continental, but you can choose out of a huge a la carte choice of hot meals (eggs, pancakes, ...). Service very friendly and obliging.

Every day we visited the bar, also here, nothing to complain! Good Drinks, delicious St. Thomas beer, perfect service and really special atmosphere (old wallings, modern photographs and lounge music), could spend all the night there!

Had one (late) dinner at the brewery bar (sadly not open every day), also here good atmosphere, friendly waitress and very delicious snacks (but could not find the famous bohemia tapas).

My wive spent half a day at the spa (while I enjoyed the bar - my kind of spa), and she also was satisfied with interiors, products, advices and lovely staff.

So, I really haven't nothing to complain, the hotel is definitely a reason to visit Prague once more.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dudus about Rocco Forte The Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Dittrich, General Manager at Rocco Forte The Augustine, responded to this review
6 February 2012
Thank you for taking the time to provide us with your positive and warm feedback. It is always our aim to exceed all of our guest’s expectations and I am thrilled we were successful. Rest assured I have since shared your kind comments with the team.

I hope I will have soon opportunity to welcome you again in Augustine Hotel and please do not hesitate to contact me prior to your arrival so I can personally oversee your travel arrangements.



Kind regards,

Ken Dittrich

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fabulous hotel”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

We loved our stay at The Augustine over New Years. The location, hotel, restaurant and all service staff at the hotel were wonderful. 5 Star all the way. I do have to mention that they need to work on their wake up calls. We had one set for the day we left that we did not receive. Fortunately, we also had our phone set. I highly recommend that you try to set up a Monastery tour with the monks through the concierge. It was one of the highlights of our trip to Europe. We will go back to The Augustine.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask leonah about Rocco Forte The Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Dittrich, General Manager at Rocco Forte The Augustine, responded to this review
6 February 2012
I would like to take this opportunity to thank you for taking the time to provide us with your positive and constructive feedback. Please be assured that I will share your comments with the rest of the team as we constantly strive to improve our guests’ experience.

Please let us know if we can be of any assistance when you return to Prague in the future so I can personally look after your reservation requirements.

Kind regards,


Ken Dittrich

General Manager
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Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Wonderful if not expensive hotel”
4 of 5 stars Reviewed 28 January 2012

I didn't pay for this trip but the prices on the reception desk and menus were eye watering.

The service, location, rooms and facilities were as you would expect of a hotel in this class. Stunning.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gled33 about Rocco Forte The Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Dittrich, General Manager at Rocco Forte The Augustine, responded to this review
6 February 2012
Thank you for sharing your valuable experience with other travelers. I am happy to read that you enjoyed your stay at Augustine Hotel.

You will be delighted to hear that we have special promotions all year around and we would be delighted to offer you one of those upon your return to Augustine Hotel.


Kind regards,

Ken Dittrich

General Manager
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Newcastle-upon-Tyne, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Five star + Five star”
5 of 5 stars Reviewed 14 January 2012
4
people found this review helpful

Best choice of hotel that I have ever made. The Augustine made our frist time in Prague a wonderful experience. Perfect location, perfect food and above all perfect hotel and staff,who even remember your name and where you liked to sit at breakfast. I thought New York was the best experience ever,but Prague and The Augustine top it by a mile.

Room Tip: "What noise" We loved our room overlooking the courtyard . We also loved the sound of the...
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MARIE213 about Rocco Forte The Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Dittrich, General Manager at Rocco Forte The Augustine, responded to this review
6 February 2012
Thank you very much for taking your time and sharing your great experience with other travelers.

I am very delighted that great and friendly service of our hotel could contribute to making your stay most pleasant and memorable and I hope we will have chance to welcome you back again.



Kind regards,

Ken Dittrich

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“Fantastic!”
5 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

Great room, great breakfast, great staff! The building (a former monastery) has been renovated with great style and careful attention to nice little details. The Augustine is simply a great hotel. Nothing more to say... If you find it a bit pricy try to go there on off season weekends when room rates are a lot cheaper. Every cent is worth it!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask doomi2 about Rocco Forte The Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Dittrich, General Manager at Rocco Forte The Augustine, responded to this review
12 January 2012
Thank you very much for your valuable and kind comment. I am delighted to read that you enjoyed your stay at Augustine Hotel so much and that all those little details made it even more memorable to you.

I hope we will have the chance to welcome you back soon.

Kind regards,

Ken Dittrich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Rocco Forte The Augustine

Letenska 12/33, Prague 11800, Czech Republic
Price range (per night):* 50 AUD - 666 AUD

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