This is certainly not a bad place to stay. The location, just off the main square, is handy. The rooms are comfortable enough. Breakfast is above-average; there's a cold buffet plus you can order cooked items off the menu. It seems to be the best-reviewed place in Kutna Hora, and it may well deserve to be.
I think we were probably unlucky. We arrived on a Saturday afternoon. The front desk man didn't appear until after about 10 minutes of sporadic bell-dinging. Shortly after we got into our room, a window which my wife had unlocked and partially opened was blown further open by a gust of wind. It knocked a small potted plant from the windowsill to the floor, resulting in a mess of damp soil and shattered pot on the floor. We shamefacedly apologized and asked the front desk guy if it could be cleaned up. His reaction was decidedly grumpy. He eventually came to take care of it with a bucket and vacuum cleaner, but muttered at us angrily throughout and did a half-baked job at best, leaving a muddy blob which we tried to avoid treading into the carpet for the rest of our stay. Then at night it there was a wedding in the garden of the restaurant immediately adjacent to the hotel. A really loud wedding, with amps turned up to 11, so that sleep in the rooms at the back of the hotel was impossible until after 2:00 a.m. Not the hotel's fault, but nonetheless a detraction from the guests' experience. By Sunday morning everything was quiet and the front desk was manned by a pleasant young lady. We weren't charged for the broken plant pot.
Kutna Hora is worth a visit, although for medieval cuteness I preferred Telc and Trebic. If you don't mind the macabre and grotesque, check out the "bone church." You won't find many of those around. Another reason to visit is that hotel prices seem to be substantially less than in nearby Prague (even taking into account pot-smashing windows, sullen hotel staff and headbangers' nuptials.)
