The most common comment is friendliness of the owner Danny. However, at the day I check in, it seems that I had missed Danny as the 'staff' seemly didn't know anything and the service is far from 'friendly'. For the room itself, it meets my expectation - small and neat with home-like decorated. I love the location too as it is near bus stop. It does not have elevator but I would say it is common in such a small and ancient-feel city. Breakfast is room service - quite interesting. Overall, very good value in term of price. I will re-visit to meet Danny (hopefully) if I have chance to there one day.