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Mercure Cergy Pontoise Centre: Traveller Reviews

3 Rue des Chenes | Emeraude, 95000 Cergy, France
Hotel amenities
Mercure Cergy Pontoise Centre
Ranked #3 of 18 hotels in Cergy
3.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    1
    15
    6
    2
    0
Date Rating
Posted by an Accorhotels.com traveller
Munich
1 review
“Very well furnished and pleasant hotel for a good price”
4 of 5 stars Reviewed 1 November 2011

Great room, well furnished, good bed, clean bathroom, excellent shower.

Excellent price.

Location not the most quiet but convenient for travelers.

What more can one ask?

The only criticism was that the room was overheated.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“Nice Hotel but not with Newmarket Holidays”
4 of 5 stars Reviewed 2 September 2011
2
people found this review helpful

The hotel was a good standard but didn't have a restaurant, only fast food or chinese close by, about half hour walk to good restaurant.
We went on a coach holiday with Newmarket holidays and the breakfast included for us was awful, small croissent, dry bread and one butter and one jam! The breakfast in the restaurant was much better with choice of cereal, fruit, yoghurt, cheese, ham and pastries.

  • Stayed August 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask wendybru about Mercure Cergy Pontoise Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice area, close to Paris”
3 of 5 stars Reviewed 30 August 2011
1
person found this review helpful

The hottel itself was lovely, but we did have a couple of small problems, for one the hotels bar claimed to have most spirits stocked but when we stayed there, there was no vokda or rum. The prices are also a bit expensive it cost us £22 for two drinks so you have been warned. Other people we spoke to compalined they had to pay if they wanted any more milk (cream) for the room. The hotels resturants were closed so we popped down to the local harbour a 5-10min taxi ride away and so worth it a very cute small harbour with bars and resturants.
The distance to Paris was about 45mins by coach and well worth a visit but make sure you have money as Paris can be very expensive to eat and drink in.

Room Tip: Clean with showers and a televison in the room
See more room tips
  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lyns1985 about Mercure Cergy Pontoise Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIE-LINE SIRONNEAU, Directeur général at Mercure Cergy Pontoise Centre, responded to this review
1 September 2011
Thank you for you comments. We are very happy to see that the room is as you expected. Sorry for the spirits you have not found. Be sure that we have do necessary for the new stock. I think you were travelling wiht a group, and concerning the "extras" for the rooms, in fact they are to settle for everyboddy. We thank you again to have taken time to do your comments. Hoping to have the pleasure of welcoming for a next trip.
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Posted by an Accorhotels.com traveller
Leek
1 review
“Convenient for Paris”
4 of 5 stars Reviewed 9 July 2011

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
West Malling, United Kingdom
Reviewer
3 reviews 3 reviews
“Mercure Cergy Pontoise Centre”
4 of 5 stars Reviewed 18 April 2011

Good standard of hotel - friendly reception staff. Think WiFi and Breakfast should be included for 100 Euro. Small TV in room. No on-site restaurant but there is a small one just around the corner and a Chinese attached but they don't appear to recommend it.

  • Stayed April 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIE-LINE SIRONNEAU, Directeur général at Mercure Cergy Pontoise Centre, responded to this review
26 April 2011
Thank you very much to have taken time to give us your comment.
Concerning the WIFI, I think that you have not be informed on arrival that it was free. I ask to the staff to be carreful...
For the breakfast, for "individual bookings", we have in fact no rate including it. It can be negociated for special events, or companies on request.
Hoping to have the pleasure of welcoming you for a new stay in Cergy, we assure you of our best attention.
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Additional Information about Mercure Cergy Pontoise Centre

3 Rue des Chenes | Emeraude, 95000 Cergy, France
Price range (per night):* 99 AUD - 152 AUD

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