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Anchor Motel: Traveller Reviews

4.0 of 5
223 Weyba Road | Corner of Anchor Street & Weyba Road Noosaville, Noosa, Queensland 4566 QLD, Australia
Hotel amenities
Anchor Motel
Ranked #5 of 9 Noosa B&B and Inns
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
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    15
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Date Rating
Lake, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“A Comfortable Stay”
4 of 5 stars Reviewed 23 January 2012

We stayed at The Anchor Motel for 2 nights and were very happy with our choice. We were given a free upgrade to a larger room which was very clean. The swimming pool was a big bonus. We would stay here again if we are ever in the area.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penarth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Lovely place, great location!”
5 of 5 stars Reviewed 11 December 2011

My husband and I stayed here for just over a week as we were traveling around Australia and we absolutely loved it. The rooms have clearly all been renovated and our room was spotlessly cleaned everyday. The staff were also extremely helpful and they definitely went the extra mile by preparing the BBQ for us, and even setting the table on several nights when we made dinner.
You can easily walk to all the bars and restaurants in Noosaville - on Gympie Terrace, and you are just a short drive from the absolutely beautiful National Park.
Definitely a great place to stay!

Room Tip: We were lucky enough to be on the 2nd floor which I think is a bit nicer and more private that the G...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask flite101 about Anchor Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Extremely rude owners”
2 of 5 stars Reviewed 6 November 2011
3
people found this review helpful

The positives: the rooms are large and clean. The air conditioning worked well, there was free parking and also free wi-fi.

The negatives: the owners are just so rude. My husband phoned up the day before to enquire if there was any chance we may be able to secure an early check-in as we had a wedding that afternoon. He spoke to Camille Dwyer, one of the owners of the motel. She was very surly, said "everybody asks" for an early check-in, that it is not possible and that we should just go directly to the wedding (we were driving from 3.5 hours away). However, if we really wanted we could call by at 1pm to see if our room was ready.

We called by at 1pm. My husband then spoke to Brian Heuston, the other owner of the motel, and asked if there was any chance the room was available as Camille had recommended we drop by. Brian replied "No. Have I answered that for you?". We walked around the suburb until check-in at 2pm.

The Information Booklet has just one page on tourism (Australia Zoo), no information on how to get around the Coast, and 4 pages on rules and regulations of the motel. There are literally pages of variously bolded or capitalised statements ("NO <insert equipment> ALLOWED IN THE ROOMS", "DO NOT <insert action here>") - all reasonable requests but the sheer volume and tone is very brusque and doesn't encourage customers to approach the owners. I couldn't find a shower cap, soap, or information on taxis however didn't contact Reception - partly because I didn't want to disturb them, partly because I didn't want to be treated like crap on quite a happy day!

There is also a page in the booklet on the Anchor Motel's complaints procedure. Their strategy commences with the words "Should you have a genuine complaint..." (rather than a false one?), and notes that they will "take action we consider to be appropriate". Given Camille and Brian's utterly unnecessary surliness and unhelpfulness during our stay, I do not believe they would consider any customer complaint to be genuine let alone actually respond with goodwill.

Reviewers on tripadvisor have had both very positive and very negative experiences with the owners of the motel. So why risk a negative experience? We were friendly and did nothing to deserve their surliness. There are plenty of other accommodation alternatives on the Sunshine Coast. Try them instead.

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camilla Dwyer, Manager at Anchor Motel, responded to this review
18 November 2011
We disagree that we were rude and we disagree that these guests were pleasant. The inititial phone call from these guests did not come across as a request more of a demand.
Guests are never told to "Just drop by at 1pm".
As indicated we have numerous requests for Early Check-in which has resulted in us keeping a strict 2pm check-in to be fair to all.
We always suggest to our guests that if they need access to the room prior to 2pm they can book the night before.
Wedding times are not our problem, however room cleanliness and maintenance is our priority.
The issues with the bathroom ammenities is another inaccuracy. We have high quality Body Wash, shampoo and handsoap dispensers in the shower recess and above the hand basin.
We have never offered shower caps. This is all clear on our Website.
The sad thing is that this would never have eventuated had the guest simply adhered to the conditions of booking and the booking information given to them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Lovely place, very clean, need own transport”
5 of 5 stars Reviewed 5 November 2011

Lovely stay here. More like a hotel really. Spotless, modern rooms. Comfy bed and good kitchen facilities in room (fridge bit noisy). Nice balcony to sit out on. Owners work there and are nice, if a little 'rigid/kirt'. I don't expect a phone call at 9am asking when we'll be out the room by so they can clean it or to 'remind us' that checkout's at 10am. Give us a break, we're on our honeymoon! Location ok but uou do need own transport for hasting's rd and beach gympie terrace close though which is lovely too. Good overall though and best motel we stayed at in Aus.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ibizarocks1 about Anchor Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Good value, far from the action”
4 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

We stayed in lovely Noosa at this motel - overall clean rooms, a nice jacuzzi pool. Very friendly staff at the front, they helped us try to sort out activities while we were in Noosa. The only drawback for this motel was that you had to drive to get to the beach/waterfront/kayaking/restaurants - basically anywhere.

  • Stayed November 2010, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Anchor Motel

223 Weyba Road | Corner of Anchor Street & Weyba Road Noosaville, Noosa, Queensland 4566 QLD, Australia
Price range (per night):* 100 AUD - 175 AUD

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