If you can get past the 80's colour scheme on the outside, it's really a great hotel. Easy walking distance to the beach, restaurants and shops. There is a walkway from the hotel to Hastings Street.
The first thing I noticed on arrival was the focus on excellent customer service - the front office team was friendly and efficient. I was upgraded to a top floor room on arrival which was a nice surprise. Unfortunately the river view also included the carpark, so we didn't spend any time on the small balcony.
The room was enormous and included a kitchenette. Having a fridge, microwave and toaster was pretty handy and it meant that we could have breakfast in the room if we wanted. Appreciated the coffee plunger and small bag of Vittoria espresso coffee too!
The bed was comfortable and the housekeeping to a very high standard.
It was quite hot when we stayed, so the pool area was very crowded and somewhat difficult to navigate due to the number of deckchairs and low profile umbrellas in the way. Loved the pool bar, but expect to pay top dollar for your drinks.
I will definitely come back to this hotel when I next stay in Noosa, primarily due to the customer service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 March 2012
Dear MissMoet
Thank you for taking the time to review the hotel and share your experiences. I was delighted to read that your first impression was such a positive one when you connected with our Front Office team and that we had the opportunity to upgrade you to one of the 6th floor rooms with their stunning views. I will be sure to pass your comments onto the team here and thank them for once again delivering on the Sheraton promise of warm and friendly service.
As you live ‘just down the road’ I hope that we will have the pleasure of welcoming you back again soon to experience some more of what makes this hotel and the local area so special.
Warm regards
Stephen Ferrigno
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC