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Sheraton Noosa Resort & Spa: Traveller Reviews

5.0 of 5
14-16 Hastings Street, Noosa, Queensland 4567, Australia
Hotel amenities
Sheraton Noosa Resort & Spa
Ranked #4 of 11 accommodation in Noosa
4.0 of 5 stars 324 Reviews
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324 reviews from our community

What travellers say about this hotel
  • Pool area(13)
  • Room service(10)
  • Seafood buffet(8)
  • Little dated(7)
  • Very nice(7)
  • Star hotel(6)
  • Hastings St(6)
  • Hastings street(5)
  • Buffet breakfast(5)
  • Car park(5)
Traveller rating
    136
    109
    45
    19
    15
Only show reviews for Family (53) | Couples (178) | Business (22)
Date Rating
Brisbane, Australia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Typical Sheraton Luxury”
5 of 5 stars Reviewed 11 February 2012

We had read a number of the reviews on trip advisor and were a little unsure but our stay was outstanding. We stayed there because it was our birthdays and it was certainly special. We were given a room overlooking the pool which was spacious and had everything you could want. The staff were very friendly and efficient and even though we were slightly late the waiter at the swim up bar stilled served us some cocktails. It's not quite on the beach at Noosa but it certainly makes up for that with it's luxurious environment. We have booked another weekend already and expect we'll use it often for a relaxation weekend away.
Tip: We lunched at the Surf Club which has great food, a friendly atmosphere and amazing views, oh and it always helps to support the lifesavers!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pgiess about Sheraton Noosa Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review
24 February 2012
Dear pgiess
Thank you for your review and feedback and I am delighted that your stay for your joint birthdays was so relaxing and memorable. I was also genuinely pleased to see that you had researched this hotel prior to choosing to stay as accommodation preferences can be both personal and subjective and I am glad that you were not disappointed.
It is a shame that we are unable to accurately identify our guests on this site however I am confident that the standard of service you will receive on your upcoming stay will exceed your expectations and once again you will leave us with positive memories of your time here.
Even though you are just down the road, Noosa is a great place to escape to whether it is just for a weekend away or for a special occasion and I hope to have the opportunity to meet you in person on your upcoming stay.
Warm regards
Stephen Ferrigno
General Manager
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Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
“5 Star service in a great location”
5 of 5 stars Reviewed 7 February 2012

My partner and I stayed for 4 nights as part of our honeymoon. Upon checking in a valet was there to greet us and help unload our car full of bags without fuss. We got upgraded to a Noosa lifestyle suite which was beautifully renovated recently on level 3. The much larger than normal room has its own private outdoor spa on the balcony which we enjoyed a nice complementary bottle of bubbly in upon unpacking. We did not have any views but found it to be perfect as it was very private. The hotel swim up bar is a thing of bliss and we visited it daily taking advantage of our $20 voucher for opting not to have housekeeping come into our room, but the cleaning girls were more than happy to replace towels or top up the delicious coffee pods when we asked them in the hall. During our stay every single staff member we passed greeted us with a friendly hello and it is a credit to the entire team at the Hotel. There is endless amounts of quality cafe's to choose from all walking distance. We enjoyed the beachside walk to Hells Gate and the laidback friendly atmosphere that is Noosa. Having grown up on the Gold Coast we found Noosa to be a perfect couples getaway as its quieter and smaller than the GC and still has that laidback coastal town feel that the Gold Coast has lost to us and the Sheraton is perfectly located.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by KBB2012 for Noosa
Ask KBB2012 about Sheraton Noosa Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review
24 February 2012
Dear KBB2012
Thank you for sharing your thoughts and experiences from your recent stay here and I am delighted that we were able to play a small part in ensuring that your honeymoon was such an enjoyable time for you both.
Reading comments like yours really makes me feel proud not only for this wonderful property and its location but also for the associates that work here. I have shared your review with all of the team here as it shows them that our guests appreciate the genuine care and pride they bring into their working day.
I tend to agree with you that the Noosa Lifestyle Spa Studios, which are our most recently renovated suites are an excellent choice for guests seeking privacy and additional room appointments and I am glad that we had the opportunity to upgrade you.
Once again KBB2012, I am so glad that we were able to be a part of creating some great memories for you both and it will be a pleasure to welcome you back the next time your travel plans bring you back to Noosa – possibly for your first wedding anniversary.
Warm regards
Stephen Ferrigno
General Manager
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Brisbane
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“Fantastic Location and friendly professional staff”
5 of 5 stars Reviewed 4 February 2012

We have stayed at the Sheraton Noosa quite a few times and it is always a great experience. The staff are wonderful and very welcoming. This visit we had a view over the pool, the rooms are large for a hotel and the tv's have been updated to large flat screens since out last visit. The beds are awesome, super comfy and king size. Whilst the outside decor is dated that is all forgotten as soon as you enter the resort. The location is so central that you can park your car undercover and not need it again until you leave. The check out time of 12 is also a nice change from the regular industry standard of 10am. We didn't go to the spa this time but it is a great experience if you want some pampering.
Pros: Location, great pool/gym the kitchenette and a bed you will want to take home
Cons: The bed won't fit in the car

Room Tip: Both the pool or river view rooms are equally nice
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Minigirl24 about Sheraton Noosa Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review
14 February 2012
Dear minigirl24
As General Manager of this hotel I am always proud when I read comments from our return guests that are so positive and succinct at the same time. The team here genuinely look forward to welcoming our familiar guests back to the hotel time and time again and I will be sure to share your review with them.

While you might not be able to fit one of our comfortable Sweet Sleeper Beds into your car, you can purchase one easily by contacting our Executive Housekeeper directly and she will be delighted to assist you.

Once again minigirl24, thank you for sharing your holiday experience with us and we look forward to welcoming back again soon.

Warm regards
Stephen Ferrigno
General Manager
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Sydney
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Worth overlooking old decor if you get a bargain room rate”
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

My Husband, Daughter and I have stayed at this hotel twice now - in January 2011 for 3 nights and January 2012 for 5 nights. It is superbly located on Hastings Street with easy access to restaurants, cafe's, shopping and beach.

Both times we stayed in a Superior Room with views over Noosa Village. The room was very comfortable and very large, easily accommodating 2 x double beds, lounge area, dining area, kitchenette and room for bags, etc. The bathroom was also large with separate shower and spa bath. Whilst certainly very comfortable (the beds especially) we did find the room and bathroom decor to be tired and dated - but very clean and well maintained. With a great rate for the room by prepaying on the Sheraton website the trade-off was very fair.

We didn't have breakfast or dinner at the hotel, as there are so many other good and cheaper options. It has an amazing pool which we all adored for spending sunny afternoons and the staff were very friendly. The outside appearance of the hotel, as for the rooms, also appears tired and dated.

Room Tip: Get great rates on the Sheraton website directly - but you will have to prepay to get best rates and...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Briony W for Noosa
Ask Briony W about Sheraton Noosa Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review
14 February 2012
Dear Briony W

Thank you for taking the time to post your review and to share the memories of your recent stay - it was a pleasure to have you stay with us again.

Everybody looks for different attractions, styles of accommodation and facilities for their holidays and I am so pleased that we were able to offer you everything you needed for a comfortable stay. As you mentioned we do have some great rate offers with various room types and inclusions on the Sheraton website. Maybe on a return stay you might like to experience the tranquillity of a sunset over the Noosa River while enjoying a refreshing drink on your balcony.

Thank you again for your post and I look forward to welcoming you back again soon.

Warm regards
Stephen Ferrigno
General Manager
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A wonderful Hotel and staff in a very convenient place”
5 of 5 stars Reviewed 31 January 2012

My husband and I have just stayed 3 nights in this hotel and it felt like we had been away for a month! The room was very spacious with an exceptionally comfortable bed, small kitchenette and great bathroom with a spa bath and very quiet at all times.
The staff were so cheerful and helpful and the public areas and pool were fantastic. The breakfast was one of the best we have had with quality and variety and the floor staff again were outstanding.

Room Tip: Request the king spa room
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by hopstepandjump for Noosa
Ask hopstepandjump about Sheraton Noosa Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review
14 February 2012
Dear Hopstepandjump

What a pleasure it was to read about your stay here and I am delighted that you had such an enjoyable break. I have already put a copy of your review on our staff communications board as I know that the team here appreciate hearing comments and feedback from our guests.
Thank you for taking the time to share your experience and I look forward to welcoming you back soon hopefully for a longer stay so you can really relax and enjoy all that the hotel and the Noosa area has to offer.

Warm regards
Stephen Ferrigno
General Manager
Report response as inappropriate
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Additional Information about Sheraton Noosa Resort & Spa

  • Sheraton Noosa Resort
  • Sheraton Noosa Hotel
  • Sheraton Noosa
  • Noosa Sheraton
Address: 14-16 Hastings Street, Noosa, Queensland 4567, Australia
Price range (per night):* 231 AUD - 549 AUD

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