After reading reviews on this hotel I noticed another similar breach of security with this hotel to the one we have just experienced . There are not many reviews so although the other was in was in November 07 it came up on the same page as the others. Last week I booked one of our staff into this hotel. He was given a room and was just unpacking when he noticed another bag in the room and someone else was already checked in. He called reception and asked them to remove the bag and was told he had been put in someone elses room and could he go back down and get the correct key. (What a cheek) He began to repack and told them to bring the key upstairs to him. Although they moved him to another room and aplogised this should not happen. What if that was your stuff in that room and someone went through it. Imagine if something was taken and you are trying to prove it had gone. This hotel need to smarten its act up. I have written this comment as Im not sure how serious a matter the hotel treated this and I would not recommend it in light of this breach of security. Who knows how many more times it has happened and people did not know or did not complain. I bet the person who was already checked into the room did not know our staff member had also been in there
- Best Western Port Hedland
