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The Rocks Albany: Traveller Reviews

4.0 of 5
182-188 Grey Street West, Albany, Western Australia 6330, Australia
Hotel amenities
The Rocks Albany
Ranked #3 of 20 Albany B&B and Inns
4.5 of 5 stars 17 Reviews
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17 reviews from our community

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Traveller rating
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Date Rating
Perth, Australia
2 reviews
2 helpful votes 2 helpful votes
“Magnificent Place to Stay”
5 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

From the time we (couple) arrived at "The Rocks" our charming host Noelene made us feel more than welcome - nothing seemed too much trouble and her passion for the place was clearly evident from the start and throughout our enjoyable stay. "The Rocks" has a character all of its own (with ambiance and restoration befitting an grand old lady) - we were freely able to enjoy the building's charm and surrounds as if the property were our own. "The Rocks" is the place to stay in Albany, not only for what it offers but also for Noelene's, (to die for) breakfasts - we were spoilt.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Allan Z about The Rocks Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noelene Evans, Manager at The Rocks Albany, responded to this review
18 January 2012
Allan, thank you so much! I always enjoy meeting fabulous people and having them stay with me! Having the opportunity to spoil them is an added bonus! Thanks so much for choosing The Rocks Albany and we (Mac, Esky and I) look forward to seeing you again soon!!! :)
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Perth, Australia
1 review
“Simply Perfect”
5 of 5 stars Reviewed 9 January 2012

From the moment we first made contact through to our departure, host Noelene could not have made us feel more welcome. She even served a wonderful Christmas lunch for guests and friends. The rooms were beautifully restored and clean and the welcome treat - home made Turkish Delight was irresistable. Starting the day with a home cooked gourmet breakfast was always indulgent. The large gracious rooms provide a space to retreat with a book, daydream whilst taking in the views or enjoy a game of pool. It was so peaceful and we can't wait to return!

Room Tip: The front two rooms.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Abi W about The Rocks Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noelene Evans, Manager at The Rocks Albany, responded to this review
11 January 2012
Thank you so much for your lovely review! It was a great pleasure for us to have you and your family here, especially for Christmas lunch. It was wonderful to meet you all and we look forward to seeing you again soon! Best wishes, Noelene
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Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Reasonable b and b awful service”
3 of 5 stars Reviewed 16 June 2011
1
person found this review helpful

We checked online for availability and arrived at their gate at 3pm, phoned the number on the gate and asked for a room. The manager said they had no vacancies and were fully booked. We parked outside, got online and their website and other sites, all showed full availability. We booked and paid online and went off for an hour to allow for processing. We returned, drove in and were met by by the manager. We said we had a reservation. She said we couldn't have. We insisted we did and offered to show her on our laptop. She continued arguing. We got our laptop and booted it up. She then went inside. she then returned and said - yes we did have a reservation. No apology just an excuse about the net. Nothing about the no vacancy untruth. The room was ok, small but clean. The view was good but no chairs to sit and enjoy it. The manager left at 6pm and we were left alone with most of the house in darkness. I have never felt so unwanted as a guest.
Y

  • Stayed June 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jgrimley about The Rocks Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noelene Evans, Manager at The Rocks Albany, responded to this review
21 June 2011
Hi Mr and Mrs Grimley. I'm so sorry that you did not have the experience at The Rocks that you had hoped for! I agree that I had declined phone reservations for the night you requested for exactly the reasons that you experienced on Monday...and I should have closed the internet reservation system as well. I didn't get your online reservation as it was made at 3pm and I was in a meeting, I'm sorry! There are chairs on both sides of the verandah for all guests to enjoy, I'm sorry you didn't see them!!

On leaving on Monday evening, I did ask if there was anything else I could get for you and you said no! I'm not sure what else I could have done!

Again, my apologies, I should have closed off all the systems for reservations as I was busy with meetings in the afternoon and early evening.
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Knysna, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Excellent restoration”
5 of 5 stars Reviewed 1 June 2011
2
people found this review helpful

What a wonderful job has been done with this building. Every detail has been carefully considered. Attentive and charming hostess Noelene, is also a wonderful chef, and could not have been more helpful. Couldnt ask for more. Pity its so far from our home in the Western Cape, South Africa.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Thesen about The Rocks Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Wowed the parents”
5 of 5 stars Reviewed 11 April 2011

We have stayed at The Rocks a couple of times and loved it every time. The old house is full of character and beautifully restored, the gardens are so meticulously managed and the breakfasts are to die for with all needs catered for including baking a loaf of gluten free bread especially for me. My father-in-law said "this is the place you visit are remember for the rest of your life"....cute.

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chompchompblog about The Rocks Albany
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Additional Information about The Rocks Albany

182-188 Grey Street West, Albany, Western Australia 6330, Australia
Price range (per night):* 365 AUD - 417 AUD

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