Staff were very accommodating and extremely helpful! went out of their way to make our stay as memorable as possible, well priced too.

We stayed at this hotel in December 2010. We had an executive room on the top level.
We were very unhappy with our room and experience.
The carpet was putrid - big black stains everywhere.
The bed was hard as a rock! The bed was also immediately next to the door (so you can hear every little noise from the hall way!) and less than 1/2 metre from the toilet! My husband and i found this very off putting!
There was no ventilation in the bathroom.
There was no lift - normally would be ok but we were travelling with 2 big heavy suitcases.

I have stayed in this place 3 times now on business and I don't think I'll be back. The front desk staff are always friendly and polite.

The first time I stayed here I had a room on the newer part which was very modern, clean & comfortable. The next time I stayed, I was in a room in the main building on the left of the hall which was ok but not as nice as the first. The third time I was in a room in the main building on the right of the hall. It was run down, the Aircon was noisy, there was food left in the fridge from the previous guests and the bathroom was like stepping back to 1983.

Next time I'll be looking somewhere else

We stayed in room 607 a so called executive twin. The room was very dirty and dusty the carpet in this room is putridly stained and dirty. The bathroom also needs a good clean. We paid $265 for one night which did not include breakfast. I am a frequent user of accomodation in and around melbourne and I would be reluctant to stay again given the price paid and the condition of the room.