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Claerwen Retreat: Traveller Reviews

4.0 of 5
Tuxion Rd., Apollo Bay, Victoria, Australia
Hotel amenities
Claerwen Retreat
Ranked #6 of 16 Apollo Bay B&B and Inns
4.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    11
    5
    1
    1
    1
Date Rating
Hamilton, Ontario
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“A lovely hideaway.”
4 of 5 stars Reviewed 22 March 2010
1
person found this review helpful

Our one night stay in a suite in the main house was a pleasant surprise. Clean, comfortable and quiet, (but no flat screen TV). We were the only guests, so had the whole place to ourselves. Yes, it is 5 miles up a gravel road but not as daunting as some of the roads we later encountered in New Zealand. We did have to drive back down to have dinner in the lovely town of Apollo Bay. Breakfast was cooked to order and plentiful.
It is disappointing to read the "Terrible & Dirty" review as we were quite satisfied, I can only assume they were in one of the "out buildings" we saw on the property.

  • Stayed January 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask barryandjoan about Claerwen Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Terrible & Dirty”
1 of 5 stars Reviewed 3 January 2010
3
people found this review helpful

I wouldn’t recommend this place to anyone. I wouldn’t give it more than 2 star accommodation. The studio was extremely small, with bugs and spiders everywhere. It clearly hadn’t been cleaned before the previous guests. There was hair all over the bathroom floor and mould growing, the kitchen cupboards had spills on them that hadn’t been cleaned up, and the bed sheets and cover had blood on them! We asked for them to be changed, which when we arrived back to our room after a trip into town, they sheets had been changed, but the same cover was still on there with blood.

The bbq that is advertised with the room was very dirty – an old style bbq that is on a 3 leg tripod, approx 15 years old. It sat outside with no cover, with bird crap on it.

There were spiders that crawled along the living room carpets – not one, over a 2 night stay there were 5. An uncountable number of other bugs and beetles on top of this.

The stairs (which is almost more like a ladder) are very steep. This was an extremely unpleasant place to stay at and a not so nice romantic New Years Escape. Best way to describe this place would be something out of a Chevy Chase movie!

  • Stayed December 2009, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask natalia2482 about Claerwen Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster UK
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Not great”
2 of 5 stars Reviewed 11 December 2008
2
people found this review helpful

The place is beautiful and could be potentially great. The studios are so small there is nowhere to put cases or walk around the bed. The owner is not friendly and will not deal with problems, instead blaming the website. The money is taken at booking time and there is no further negotiation with the owner. Altogether a very disappointing stay in a place that could be great. The nature is very beautiful up the 6km drive into the hills.

  • Liked — seeing camels on the hillside
  • Disliked — too confined, not worth the money
  • Stayed November 2008, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Rericha about Claerwen Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Senior Contributor
38 reviews 38 reviews
Reviews in 29 cities Reviews in 29 cities
63 helpful votes 63 helpful votes
“Fantastic view, great room, friendly service, hair raising drive up there.”
4 of 5 stars Reviewed 8 April 2008
1
person found this review helpful

The other reviews describing the steep, curvy road up to Claerwen Retreat are not exaggerated. However, it is worth it. Both the room and the bathroom were spotlessly clean and very spacious. The bed was large and very comfortable. You could not see Apollo Bay, as such, from there, but the hotel did look out over rolling hills and some sea scape. The owner, Bill was attentive to our every desire. He was even conversant in American politics and other happenings in the United States.

His daughter cooked up a delicious breakfast the next morning, which included a delicious cheese and ham omelet, a variety of breakfast cereals, toast and jams. The well windowed breakfast room looked out on that vista. It was a spectacular place to have breakfast.

I couldn’t get it to work on my lap top, but they do have free wireless internet. Another guest there got on with no problems. Bill worked with my lap top for a long time trying to get it to work with his WiFi setup, but he finally had to give up.

They have some cheese snacks for supper (for a charge, I think), but to get a full supper, you have to brave the hair raising gravel road twice more and go back down into Apollo Bay and then come back up. Bill recommended a restaurant called La Bimba, which surprisingly did not turn out to be an Italian restaurant. Their menu is mostly sea food. There is a $30 per person minimum charge to eat there. Our two meals ended up costing nearly $90. While the Australian dollar is worth slightly less than an American dollar, by the time you pay the conversion fees, it is pretty much the same. The food was pretty good, but we thought that La Bimba was a bit pricey. There are many much less expensive restaurants in Apollo Bay. If we had it to do over, we’d check those out first.

Apollo Bay is on the Great Ocean Highway. The drive along the Great Ocean Highway that runs through Apollo Bay is fantastic. Apollo Bay is a small seaside community. It has a beach, but it did not seem like very many people were swimming there. Bill mentioned something about a current that came straight up from the South Pole, which may be what discourages swimming on that beach. Still, it is a quaint little village and it is well worth while to take a stroll along its long row of small stores, which face out on the ocean. The drug store had internet computers for two dollars for half an hour. They just take your money at the counter and show you the computers. I did not feel like there was any clock watching going on.

All in all, this was a very pleasant stop. If you can, grit your teeth, brave the road to give Claerwen Retreat a try. Apollo Bay in general and Claerwen Retreat in particular are a delight to visit. You won’t regret it.

  • Liked — Good breakfast, attentive service, good view, cleanliness
  • Disliked — The hair raising drive up to it
  • Stayed March 2008, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask NoneColumbus about Claerwen Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
2 helpful votes 2 helpful votes
“Wonderful B&B, great experience.”
5 of 5 stars Reviewed 23 July 2007
2
people found this review helpful

My wife and I stayed 3 nights at Claerwen Retreat, it couldn't have been nicer. This was off season and there was only one other guest that we rarely saw. The owner's daughter provided topnotch service with very good breakfasts each morning and a cozy fire each evening when we returned from sightseeing.
Highly recommended.

  • Liked — location, views, quiet solitude and service
  • Disliked — the drive up from Appolo Bay can be a bit challenging at first.
  • Stayed May 2007, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SteveWA about Claerwen Retreat
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Additional Information about Claerwen Retreat

Tuxion Rd., Apollo Bay, Victoria, Australia
Price range (per night):* 113 AUD - 158 AUD

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