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BEST WESTERN Apollo Bay Motel and Apartments: Traveller Reviews

3.0 of 5
2 Moore Street, Apollo Bay, Victoria 3233, Australia
Hotel amenities
BEST WESTERN Apollo Bay Motel and Apartments
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
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    4
    10
    4
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Date Rating
Winnipeg, Canada
Senior Contributor
42 reviews 42 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Average Motel, Good Locations, Friendly Staff.”
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

The review rating I gave would probably be higher, but there was a man and 2 other people who I believe are long term renters, who when we got to the motel, randomly told us when he was drunk that he hadent had a drink in 2 years. I was like OK, that was weird. Later on, at night when we were trying to sleep, they had a party with about 15 people in a small motel apartment. I had to get up and yell at them to keep it down, until I got really angry and went down and basically said leave. They all walked away, but the drunk was up all night making noise. The next morning, when we checked out, the owner lady did apologize to us. The staff was friendly. The internet was a little slow, but it was only 1 night. Rooms are nice and roomy, good kitchen, clean. Would recommend just not if that guy is still there.

Room Tip: Try to stay as far away from the pub, noisy.
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Heather Brown, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
7 February 2012
Thanks for staying I hope that the rest of your trip was enjoyable and the Kids enjoyed the various areas they went to
I am so sorry about the guests you spoke about, they certainly were not long term renters in fact the time they were with us was enough. You cannot aways pick they way people book or behave and I am pleased to say that the majority of guests are lovely people here to see sights go to the beautiful beaches and enjoy.
Thank you for the positive words about our motel we work very hard to present our rooms and give customer service
Regards
Heather brown
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Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Passing thro on a road trip”
3 of 5 stars Reviewed 27 September 2011

Family room and bedrooms were a good size with a useable kitchen but was b****y cold when we arrived and the heating took time to get going - bit ancient I thought - staff weren't keen to help with this till we confirmed it really was cold in there!. There was no heating in the bathroom, either, brrrrrrrrr! Beds were comfy and the place very clean. very convenient for all local amenities eg Otway fly. Probably better in the warmer weather

Room Tip: Think twice about staying here in the winter!
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  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Lamberts85 about BEST WESTERN Apollo Bay Motel and Apartments
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Heather Brown, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
29 September 2011
Thank you for staying, unfortunately you did have the coldest wettest week to stay with us, thankfully the split systems do a great job in those apartments.

Hope that the rest of your holiday went well, look forward to seeing you back out here again in a warmer month
Thank you for your kind remarks we pride ourselves on hospitality


Heather Brown
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Northants, England
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Good size family apartment”
3 of 5 stars Reviewed 27 July 2011

The room was freezing cold when we arrived and it took a bit of time to warm up. We had to leave all the internal doors open as there was only one heater.
The apartment had two bedrooms, bathroom and good size living room with kitchen area and dining table. The bathroom was a bit dated,but the shower was good and easy to control.
It had had some updating, but the bedrooms were a bit old fashioned with fitted wardrobes.
It was very cold while we were there. I think in summer it would make a good base for a beach holiday.
The people at reception were very friendly and asked us what we were planning to do during our trip and offered us suggestions for things to do in the area. No one else did that during our trip so I give them full marks for that.
The location was convenient and there was a friendly bakehouse cafe nearby and number of places to eat in the evening within walking distance.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Heather Brown, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
28 July 2011
Thanks for staying it, wasour pleasure to look after your family on their holiday. We look forward to seeing you back here at some time
Hope the rest of your holiday went well

Regards Heather Brown
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Wollongong, Australia
Senior Contributor
49 reviews 49 reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
“Refurbished but small room”
3 of 5 stars Reviewed 26 July 2011

We stayed here for 1 night. It was right in the centre of town, and behind a hotel, but very quiet. Owners are in the process of refurbishing the rooms. Ours was reburbished, (room1) but the room was quite small. Bathroom hadn't been refurbished but wasn't really in need of it. I did have a problem with the lack of water coming out of the shower, and realized later that the nozzel needed turning around. It had been put on to a water saving control. Room was very clean, and owners extremely friendly and thanked us for staying which I thought was very nice. They also have apartments which we could see into as someone had left their door open. They looked very nice and a good size. We felt the price was a little too much, but probably comparable to other motels in the area.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Heather Brown, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
28 July 2011
Thanks for staying wth us I hope that your holiday went well.
Those water savers are tricky - who would have thought we would be saving water with the amount of rain we have had this year - feast or famine, floods or drought!! See you back again
Regards

Heather Brown
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London, United Kingdom
1 review
“We loved it!! We will be back!”
4 of 5 stars Reviewed 25 July 2011

Family of 4 stayed in july. Very comfortable well equipped rooms. Reception were very helpful providing us with heaps of info on what the area offers. Stayed one night on our way through to Melbourne. Need to stay longer to see all the sites. Greats rooms at a good price.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask billydak1966 about BEST WESTERN Apollo Bay Motel and Apartments
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Heather Brown, Owner at BEST WESTERN Apollo Bay Motel and Apartments, responded to this review
28 July 2011
Glad you enjoyed your stay and we would love to see you back again to see all the great things that Apollo Bay and the Otways have to offer

Regards

Heather Brown
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Additional Information about BEST WESTERN Apollo Bay Motel and Apartments

  • Best Western Apollo Bay
  • Apollo Bay Best Western
Address: 2 Moore Street, Apollo Bay, Victoria 3233, Australia
Price range (per night):* 149 AUD - 190 AUD

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BEST WESTERN Apollo Bay Motel and Apartments
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