I went to Ceduna on business with my Dad. I narrowed down where we were staying to two places, here or the Shelley Beach Caravan Park. At the caravan park we would have had a two bedroom ensuite cottage for the same amount as we paid for a single standard room in this motel but Dad wanted to stay at this motel because of the swimming pool which was advertised on the website. My Dad is a keen swimmer and goes swimming at least once a day (usually through winter as well). When we got to the hotel Dad enquired about the swimming pool with the man at the counter (think it was the owner) and was told that there was no water in it and they would never have a swimming pool again. The man at the counter was quite rude about the whole thing and said that noone would go to Ceduna expecting to swim in March (even though it was like 39 degrees that day) and that Dad was mad for considering it. He kept saying to my Dad "Are we going to get in an argument" and Dad was like "I'm not arguing with you but on your website it says you've got a pool". The man said that he had told the website operators to take that they had a swimming pool off the website about 6 months ago but we only booked about 2 weeks before we went and it was still on there. The man offered to give us our money back but we were worried we wouldn't be able to find anywhere else to stay so decided to stay there anyway. Later in the day I got a phone message left on my mobile from the man at the counter saying that he wouldn't give us our money back and that they don't advertise a pool and they don't have a pool. I thought this was just immature as we'd already said we didn't want our money back. Obviously he felt like he didn't say enough on the subject when we were at the counter. I have looked again on the official website and they no longer have information about a swimming pool (he probably took it off the same day Dad raised it with him) but the swimming pool information is still on other websites, like wotif. Talk about false advertising!
Another thing that was dodgy with this hotel was that there was a big dead bug in our room (looked like a cockroach but was massive!) and although we stayed at this motel for 4 nights, it was never removed, although cleaners came to the room everyday. And trust me, this thing was not hard to miss! It was between the hand basin area and the room (it's open plan so wasn't like it was stuck in a doorway or anything, but in plain sight).
There weren't many people staying there when we were there. Maybe word has already gotten out that this is not the best option when staying in Ceduna.
Good points about this motel? The location wasn't bad, it was easy to find and although the rooms need an upgrade, they were ok for the price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC