i stayed 2 weeks ago for 2 nites, checked prices online but then decided to walk in and book a room on the spot, pretty much no difference between walk in price and online price based on a 2 nite stay, i stayed in a 1 bedroom ocean view apartment 176 dollars per nite and stayed to nites, not sure if i was just lucky but the room i was allocated was on the 11th floor and honestly cant complain about the amazing uninterupted view of the ocean just could not have asked for a better view, 1 bedroom appartment nice size loungeroom comfy lounge good size lcd tv and a tiny little stereo that surpirsed me with a good loud sound (had to turn it down was thinking of my neighbours), comfy queen maybe kingsize bed and a wadrobe and draws (a little on the small size tiny complaint) the bathroom had a round spa which was quite uniuqe to me window on one side so u could enjoy a nice hot spa and look out to the ocean, yet still had a curtain if u wanted to ensure your privacy, full size mirror on the bathroom door i thought was a nice little touch, so nice lounge room, nice tv balcony was reasonable size with a table and chairs (the chairs had drain holes so they dont full up with water BRILLIANT wish every other hotel would follow this small yet sensible move)
so for my one dissapointment, the kitchen is more like a half a kitchen, reasonable preperation bench good size sink and mixer tap, but no oven? seriously one bedroom apartment kitchen yet no oven, wasnt imprest and then to find a portable hotplate for cooking? not imprest, i pay 176 a nite for 2 nites for a one bedroom apartment with only half a kitchen, no oven, just a portable hotplate (these things a pretty much useless and only what ud expect to find in a motel) i was planning on cooking dinner for business partner based on what was on offer in the kitchen this really was not possible, dont get my wrong im not bitter at all, lovely appartment yet great views but the kitchen left me feeling it was done on the cheap for what i payed to be honest i did expect a fully functional kitchen, i could have filled out a complain card which was left in my room as they do encourge feedback from guest,
to the manager, i did love the appartment but just felt let down by only really having a half a kitchen, i do look forward to your feeback , my only complaint is about the kitchen, rest of the place lovely, nice massive pool 2 spas a couple of large grassed areas which was quite nice u didnt feel closed in at all, well done to the cleaners and staff that do make this place a lovely place to stay, only issue is the kitchen, would i stay again yes, maybe, its still good value for modern accomadation in mooloolaba lovely friendly staff, the room and the grounds are kept to the highest standards,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 April 2012
Report response as inappropriate
Thank you for your feedback and my sincere apologies for the delay in posting a response.
I am pleased that you thought the apartment was lovely, found the views to be amazing and enjoyed the little things like the full size mirror in the bathroom and the drain holes in the outdoor chairs.
I am regretul that you were dissapointed by the cooking facilities within the kitchens of the One Bedroom Apartments, as you discovered these kitchenette's dont have an oven or cooktop and I do agree that cooking options are inherently reduced as a result. I apologise that this was not brought to your attention prior to booknig and I understand the dissapointment you would have faced if expecting a full size kitchen. Our 2 & 3 bedroom apartments do have full size kitchens including oven's and cooktops, unfortunately the One Bedroom Apartments only have the portable hot plates and microwave oven.
I am pleased that you enjoyed your stay overall and I do hope we can welcome you back again in the future, please feel free to contact me directly at the resort to discuss these matters further.
Mantra Mooloolaba Beach
This response is the subjective opinion of the management representative and not of TripAdvisor LLC