Very impressed with the hotel as we expected the worst from reading other reviews. The rooms were great sized and comfortable and the bed very comfy, although there was some dust on the furniture and our bathroom door didn't close. The views from the balcony amazing and great location. The buffet breakfast was simple but nice and had everything we would want with good choice. The bistro bar great with good valued food and drinks with free pool tables twice a week. Sauna and pool a bit disappointing. All in all a pleasant experience and very good value for money.

Bed had been slept in, sheets,pillowcases not changed.
Towels had tears and big holes in them.
Shower was lukewarm.
Extremely hard bed.
Included breakfast was passable.
Heated swimming pool cold

The worst room we have ever seen.Walked in & straight out again. It was absolutely filthy. Looked like it hadn't been cleaned in months. Bathroom facilities were appauling. Bird droppings on the doona cover, bed inen discracefull. As we had pre booked we asked for another room. Just as bad. We stayed elsewhere. Would not recommend this hotel to anyone

We stayed here for 4 nights but will never return. The room on checkin was filthy with a build up of grime and mould that reflected the cleaning staff's slackness and ineptitude. The toilet reaked of stale urine and the shower tiling was gross. The towels provided on two days were stained and on one day the room was not cleaned at all. It was impossible to find anyone to complain to as the reception area was closed most of the time and when I finally did find someone their response was ..."Well it's only a 3 star hotel".
In the hotel itself bar staff laze around talking to mates rather than serve you and after a 10 minute wait we simply walked out. Similarly at breakfast, we and many other guests had to serve ourselves despite a large sign declaring breakfast was NOT self serve, simply because the breakfast staff had absconded somewhere and left us to our own devices.
We stupidly ate in the bistro one night and the meal unsurprisingly was appalling - a roast that you could sole your shoes with was barely reheated with tired and soggy, overcooked vegies. Again cooked and served by staff who couldn't care less.

Really a hotel that treats its guests with such disdain and is so poorly managed does not deserve patronage. I was embarrassed that the international guests staying when we were there might have judged Australian hospitality by this hotel. Avoid the Lake Jindabyne Hotel at all costs until it gets its act together.