We stayed there with 2 teenagers so had two rooms which we wanted colocated. they were able to arrage this no fuss. Lovely people at reception helpful anf friendly.
The rooms were top class, spotlessly clean and very comfortable beds.
Great position overlooking the beach and close to restaurants and shopping in the village.
The gym was dissapointing as there were only 2 machines working, and there is no working spa at the swimming pool, but the pool was spotlessly clean. For help at the pool, they ask you to ring 9, but no one answered despite trying for about 15 minutes...you wouldn't want to be drowning !!!!!

Overall, a high quality hotel in a nice position, would recommend it highly.

You can't beat the view and location, and the views and rooms are suburb, if you are facing the right direction. It also has a lovely pool and bar. I would not however go out of my way to eat here, when there are beautiful cafes and restaurants of much higher quality within seconds walk. Also the service was a mixed bag, most were incredibly helpful whilst one staff member seemed to go out of her way to be dismissive, whilst smiling at me.

We are a family of 4 with two kids 11 and 9, and stayed for 5 nights. We are award members but booked online not using points and were pleasantly surprised to receive an free upgrade when we checked in. The staff were EXCELLENT- at reception, on the concierge, even on the phone (when I spoke to housekeeping). They were friendly and there seemed to be a genuine 'we are here to help' attitude.
Our room (for 4) overlooked the pool and had a balcony- we couldn't have asked for more. Breakfast was fresh and plentiful- use the Coastal walk or a jog along the beach to burn off the calories!! Loads of fabulous restaurants in the area, the Banana Palm is one of our favourites, just around the corner from the hotel for a great BYO Vietnamese.
One small gripe was that the gyms machines seemed to be a little outdated... and one was out of order completely so that effectively there was only a bike and a treadmill to use. They definitely need replacing. We did enjoy the tennis court with the kids and of course the pool (very clean) so all was not lost.
Parking at $25 per night was a little pricey we felt- hotel guests should have that included. It adds up when that cost is tacked onto the bill.
All in all an excellent stay in a fantastic location.

My friend and I arrived about midday and were able to check in immediately. We had pre-booked and the check in staff member gave us an option to upgrade to either 'pool view' or 'ocean view', both of which had balconies, for some extra money (our booking was 'village view' with no balcony). We opted to pay $30 extra per night for pool view instead of $80 per night for ocean view - and it turned out we had a view of most of Coogee beach anyway even from the 2nd floor!
Rooms were fine in size, the bathroom a little dated but clean and functional. Beds were comfortable and noise an absoluted minimum.