This hotel has some problems. The worst is that the drain in the shower has no trap, so the bathroom smells like moldy sewer.
There are also some odd aspects to the hotel design: clock radio is on desk across the room from the bed (no snooze alarm for the guest); no place for towels when one is in shower; only a tiny shelf in shower for toiletries. No closet; two hooks holding three hangers each. (OK if you are not on a long business trip so you don't have much to hang up.) Very short Ethernet cord -- hardly reaches from wall to laptop.
The service was disappointing in the following ways: I had three travel-size bars of specialty soap with me. The first one ended up in the shower across the room from where I left it on the counter. (There is no soap dish.) Apparently the cleaning person did this, for some reason. The second bar of soap disappeared on the third day. I took to posting a note by the third bar, so it, too, did not disappear or get destroyed. On some days, it seemed that debris on the bathroom floor was merely swept under the counter. The corners of the bathroom looked like the place needed a good deep cleaning. (The hotel is only four-years old, I am told.)
The room also had some of the features of less-desirable hotels: uncomfortable pillows, uneven cooling system.
Sadly, this may be the nicest hotel in Dandenong. There is a new Chifley at Doveton Road about five minutes away. I haven't stayed there but did work with clients there, and I found the service for the meeting space to be excellent. If I need to stay in/near Dandenong again, I'll check out the Chifley.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC