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Pinnacles Resort & Spa: Traveller Reviews

5.0 of 5
16 Golden Orchid Drive, Airlie Beach 4802, Australia
Hotel amenities
Pinnacles Resort & Spa
4.5 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Amazing view(5)
  • Golf buggy(3)
  • Steep hill(3)
  • Very helpful(3)
  • Bedroom apartment(3)
Traveller rating
    81
    17
    3
    8
    5
Only show reviews for Family (18) | Couples (64) | Business (0)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wow what a holiday !!!!”
5 of 5 stars Reviewed 11 February 2012

Well what can we say, this resort is absolutely lovely. We arrived on a Sunday afrernoon to beautiful blue skies opened the front door & was stunned by the amazing views, within 30 minutes Brent was knocking on our door with a breakfast hamper that was laden with fabulous fresh fruit, milk cereals, bread etc.

We had a 5 night stay in a jacuzzi apartment with a helicopter experience to a deserted island with champagne lunch.

The rooms are definately 5 star, so is the service & the view is a 10 star.

We cannot thank Sue & Brent enough for the "perfect holiday", definately booking & returning next yr.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pugsley020 about Pinnacles Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
“What a wonderful place!!”
5 of 5 stars Reviewed 1 February 2012

The four of us arrived in Airlie on a wet Sunday... drove to our Unit and with bated breath entered. What we saw was amazing, not only was our 2 bedroom Unit fantastic but the view we had , even on a wet day...was wonderful! Needless to say, QLD weather, quickly improved and with the spacious balcony we had, we could watch the changing colours of the Ocean from the top of the hill and just be totally relaxed. My sister & I also enjoyed a Facial/Massage package at the Endota Spa (within Resort)..It was just the best & of course we bought products...because they were the best. Met the Owners, who were also lovely and accomadating and friendly if you needed anything.. other wise they gave you privacy. There was so much to do in Airlie Beach and to come back to our beautiful Apartment..Magic!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Debbie B about Pinnacles Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mackay, Queensland, Australia
Contributor
17 reviews 17 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“"Stunning"”
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Hi folks would just like to tell you that after a bad experience at Blue Horizon Airlie beach I drove to the top of the hill to "Pinnacles resort and spa"
The people, service,friendliness and overall presentation of the resort...... are absolutely brilliant.
My wife and I travel to Brisbane,Melbourne,Gold coast and Sydney on a regular basis for time away in apartments and this place is the best I have stayed in.....no wonder it is 5 star.
Pinnacles to advertise stunning sea views and they mean every word of it, no false advertising here........You will not regret giving this resort a look in and if you don't then you will never know what you missed out on.
From the moment you walk into the main reception you are made to feel like you are welcome, it is private,quiet and a real memorable holiday experience.....Thankyou Pinnacles, you are now our number 1 spot to stay in Airlie beach.

Room Tip: To the best of my knowledge all rooms are good, I have spoken to a few people and all feedback has b...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by Bill C for Airlie Beach
Ask Bill C about Pinnacles Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Very nice”
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

We had a beautiful apartment with an outdoor spa looking overlooking Airlie Beach. Everything was well presented, modern and clean. The pool area was also very nice. Very happy with the facilities overall.

As with all the other reviews, yes the hill is steep (24% incline on the road sign), yes the driveway is steeper! We are both near 30 and relatively fit and we found it to be a bit of an effort (especially in the heat) but not terrible. It took us just over 5 minutes to walk from the bottom of the street to the top of the driveway. If you take your swimmers with you, just jump straight in the pool!

The only negative about the property is just a few too many signs, information sheets, pieces of paper saying "No doing this... No doing that.... etc etc etc" I think one would be enough.

Also, in case you hadn't realised this is a 5 star self contained apartment, not a hotel. So no 24 hour front desk, room service, towel changes, turn down service, you take out your own rubbish(!) etc. For some reason we didn't know until after we checked in (our fault), but if you go in knowing it's fine.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Dutchy99 about Pinnacles Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Definitely recommend this amazing place”
5 of 5 stars Reviewed 20 January 2012

We booked this place through booking.com and had it for a great price and we still had a amazing flat, a two bedrooms flat(flat number 24) with a huge balcony, a spa and we felt like at home. the kitchen is fully equipped. The staff is very very nice and really helpful. There is a really steep hill but it worth it for the view and many times Sue offers us to drive us up to the top so we didn t have to walk! A cab for the main street will cost you 5$ and 7$at night. The flat wAs very clean. The swimming pool is great! Thank you so much Sue and all the staff for making our stay memorable!!!!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by cecilemelbourne for Airlie Beach
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pinnacles Resort & Spa

  • Pinnacles Hotel Airlie Beach
  • Pinnacles Resort Airlie Beach
Address: 16 Golden Orchid Drive, Airlie Beach 4802, Australia
Price range (per night):* 195 AUD - 348 AUD

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