Had high expectation of this hotel, as it's claiming to be a 5 star, photos are great, views are amazing and it is not cheap.
The furniture in the room was really old as the shower block/toilet. What was suppose to be a "garden view" was really "another building wall view" with a walk way in between. Absolutely no sound insulation, couldn't sleep well -someone watching footy in the evening, parting at night and restaurant cart fool of dgiggling dishes passing by plus early loud restaurant stuff talks.
The restaurant was not bad, pool is pretty but old.

We arrived in Airlie Beach after a days driving and were just looking for a 1 night stay. At Reception, the staff member was dealing with a very disgruntled guest who was extremely rude and who told us not to stay. This was in my mind as I paid our room tariff and accepted our key.
Our room was lovely. Beautiful ocean views as requested, very clean, well equipped and great value for money. Breakfast was included in our rate which was an added bonus.
When we passed reception a little later, the man at the desk apologised profusely for the abuse from the man - he was very apologetic, polite, and throughout the ordeal, remained very professional.
Not everyone is happy with their stay on every occasion, but the way complaints are handled can make a huge difference. Well done to the front desk (english) gentleman. We will be back.

We booked a sea view room at Coral Sea Resort and it was fantastic – the room had wonderful uninterrupted views. Very clean, nice kitchenette and a great bathroom where you can access the balcony area where there is a spa – nice to relax with a bottle of champers and take in the view.

The balcony also had a table and chairs and a hammock, a nice spot to take in a good book.

We ate at the restaurant both nights as the food was so good.

Definitely going back to this resort.

Our room had bed bugs which is really not good enough when you're paying a few hundred dollars a night. When I went to complain to reception the guy there tried to blame us for bringing the bed bugs into the room - SO rude. Then, when I started to express how dissatisfied I was, he agreed to refund just half our room fee and he acted like he was doing me such a big favour. Would never stay there again and would never recommend it to anyone.