I stayed 2 nights for work, and as I'm away a bit I thought I'd try a few different hotels in the region. Usually when I'm travelling for work I look for a few things:
Ability to do my own breakfast
Room service for dinner if I don't want to eat out alone
I'd say that while this resort provides a great experience on many levels (great location, good pool, nice clean room with great bathroom and good toiletries), it didn't really meet my criteria.
As the standard hotel room is the locked off bed & bath of a larger unit, it has no kitchen facilities. It did have cups and plates etc, but you had to deal with it all in the bathroom sink which wasn't very convenient. Nor was boiling the kettle in there balanced on the edge of the sink.
The access to the room was a long journey. There is no lift, and units are 6 per staircase. Mine was the furtherest from reception, so after a drive around the car park I had gone up a few wrong staircases until I found the right place. It had no fence from the street to the access to the units, and as I seemed to be the only occupant in that part of the resort, and a few strange people hanging round the waterfront (ie the type who think they can have a crack at young females), I was a little scared coming and going from the room.
As it's more of a stay for a week type place, it didn't have any room service, so I was forced back out on the said main street past the restaurants and bars (and old men who thought they could yell at you) to find dinner.
There is also no room cleaning for stays less than 8 days....
If you're a family wanting a weeks getaway and have a car to get to Coles for a grocery shop, I'd have to recommend the Mantra Mamphora.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Thank you for your feedback and the opporunity to address your concerns.
Palm Cove is renouned for being a friendly, comfortable and safe destination for singles, couples and families alike. All properties, as is Mantra Amphora, are open plan incorporating the natural environment and providing a sense of relaxation and escapism. Whilst you will not find gated security or high walls, Palm Cove is an incident free area and you have no need to be concerned. Indeed the conveience of the resort located right on Williams Esplanade and the beach provides you with the perfect platform to experience the many resturants and cafes on offer, including one located on-site.
In relation to our hotel rooms, it is important to note that our room types and inclusions are clearly outlined on our various web sites. For those wanting to self-cater we also offer fully equipped 1, 2 & 3 bedroom apartments which provide ample space for cooking, laundring and dining.
Chasingpw, it is unfortunate that we were not able to address your concerns whilst you were staying with us. Both security and facility needs can be addressed with a simple room move or upgrade.
Thank you again for sharing your experience.
Lisa Knowlson, General Manager Mantra Amphora Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC