We had a good stay in this hotel and were lucky with great weather too. Our family suite was very spacious and the layout of the hotel worked well for us. A bit noisy on a couple if mornings though as some construction works were being carried out in the area behind the hotel and right behind our room but that wasnt their fault.
Located perfectly by the beach with lots of amenities close by including restaurants, shops, public transport etc.. Whilst there we had good food, good service and a lovely welcoming atmosphere. The only downside was the price but this was our experience all over Australia with everything being very expensive.

We spent the last weekend of October at the Reef House as a wedding anniversary treat. Had a wonderful 3 night stay. The room was large, clean and serviced daily - and to have a seperate dressing room was a great addition. Also loved making my cup of tea out on the balcony in the mornings - yes, we had a few ants, but this is FNQ. Loved the style of the rooms - very fresh, with shutters and tiled floors. Spent two days lazing by the freshwater pool - so peaceful, and great to have the honesty bar available all day for refreshments. My only problem was the pool access - being pregnant and walking precariously around pillars and plants wasn't too fun! Breakfast was great - we had the buffet inclusive in our stay and this was always well stocked with fruits and breads. We also had an evening meal on the friday night but weren't too impressed - just very average standard of food. Although staff were very helpful - no probs with the service. All in all, a great little hotel. We'll definitely be back and will recommend this place to others. Don't think I would pay the full room prices, but there are plenty of deals out there - we paid $450 for 3 nights including breakfast, in a verandah room and this was a perfectly acceptable price for what we got.

Far North Queensland is a magnificent part of Australia. Palm Cove is a hidden sea side town. Accommadation all along the water front. None better than Reef House Resort. Such a tropical setting all through out the Resort. There are 2 pools & 2 spas to choose from. Found fresh water pool & Spa was our favourite. Continental Breakfast was great. Plenty of variety to choose from. Rooms are very well equiped & so light & airy. Beds a lovely touch with over head net. Staff so helpful. Nothing is ever too much trouble. Can't wait to go back there, but will stay longer next time. One night is not enough to enjoy this beautiful place.

We were very excited about our trip to Palm Cove, and on the hotel site the suite looked lovely, although quite expensive. However, it turned out to be a dingy, depressing, badly decorated, shabby room with no comfort or style at all. The entire hotel is is need of extensive maintenance and the Reef Suite needs more than just freshening up. It is overpriced, especially for a very basic, tired, dirty room. I was further disappointed that I wrote an email to the manager expressing my disappointment in the suite, and received no response at all.