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Club Aligio Beach Hotel: Traveller Reviews

Carretera Hacia El Portillo, Las Terrenas, Dominican Republic
Hotel amenities
Club Aligio Beach Hotel
Ranked #17 of 29 hotels in Las Terrenas
3.5 of 5 stars 87 Reviews
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87 reviews from our community

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New York City, New York
2 reviews
13 helpful votes 13 helpful votes
“BE ALERGIC TO THE ALIGIO-STAY AWAY!!! PLEASE READ”
1 of 5 stars Reviewed 21 February 2011
10
people found this review helpful

We arrived on Friday night on February 18th to be precise. A group of 10 travelers comprised of Americans, Puerto Ricans, and local Dominicans. After several hours of an exhausting drive we looked forward to good food, nice place to stay and to soak in the "samana experience.

Upon seeing my room for the first time there was feces in the bathroom, no towels and an overall dirty room. I returned to the front desk to ask if they can change my room and they said no, so I asked if they can at least send someone to clean the room. When I got to my room they had cleaned it and left no towels. When my two year old daughter climbed on her bed the whole bed collapsed and she fell head first to the floor, I called frantically for them to bring me ice and it took them 20 minutes to get there. Finally they changed my room and once again I had to ask for towels.

Then we go for dinner, to put it bluntly we asked the service if something had happened to the chef and did they have one of the security guards to cook the meal in his place. I think my two year old daughter still dazed from her fall from the bed could have done a better job vooking. The meat was a rough as the service, forget about using a knife to cut it. One of our group members called it FATAL in spanish and proceeded to get a plate of bread and butter for his all inclusive dinner experience.

The next morning we wake up and our group leader spoke to the check in to explain that the group was not happy with the food, the beds and the rooms and we wanted to cancel our next nights stay. They agreed to return the one night that WE WERE NOT GOING TO BE THERE. I however wanted to be reimbursed for the night of stay that included bodily harm to my two year old daughter due to there negligence. The bed she fell off collapsed in the middle and was made, so that leads me to believe that they had prior knowledge that the bed was not in suitable shape. When I asked for my nights stay to reimbursed they said NO, and called me liar to my face telling me that my two year old daughter who weighs 22 pounds broke the bed by jumping on it. I proceeded to tell them that if that was the case how can the bed support my wife and myself who between the both of us weigh over three hundred pounds.

However that was not the case and the rude lady continued to call me a liar and blame my daughter, after several minutes of arguing she finally got the owner. He came and called a liar and told me that my daughter broke the bed in public, instead of pulling me aside to discuss the matter quietly in his office. After being insulted publicly in two languages my patience was worn thin and I proceeded to cause start arguing vociferously back in causing a scene in front of his guests. Finally the owner agreed to reimburse me the previous night of stay for my daughter's injury to her head.

Overall the whole group ended up leaving due to various reasons that I am sure will be posted along with my comments that span from the following.

1) Poor Food
2) Uncomfortable and faulty beds
3) Lack of Premium Alchohol avaiability in the all inclusive package
4) Rude Staff

The clientele there mostly spoke Italian which led me to believe that the owner got them from his home town in Italy and were all friends or acquaintences of his or his extended family. That is the only way I can fathom that someone would travel so far for a sub-standard resort. I assured him that myself and my travel partners would do our best to make sure that Americans, Puerto Ricans, and local Dominicans here our review and he better continue convincing his distant relatives to frequent his establishment.

Thank you for taking the time to read my review

  • Stayed February 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask RUDYSG27 about Club Aligio Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
1 review
“Amazingly nice hotel! Cozy and quiet hotel in the area o yet close to life o motion.”
5 of 5 stars Reviewed 16 February 2011

Amazingly nice hotel! Cozy and quiet hotel in the area o yet close to life o motion.

Perfect for everyone, especially if you want it homey o familiar.
The staff was so kind and friendly, felt like we were one of the family.
Located near the beach (only a small village street was between us o the beach)
The beach was endless (walked 1.5 hours without end) and variable (calm and shallow, and a section with some beautiful waves)
We walked some distance saw some who was sunbathing since it took a while before the next bunch, easy to find a private beach to be themselves in
Because the hotel was hidden behind palm trees and the lobby, it was so calm and quiet in the hotel grounds.
We emailed the travel agent before the trip and asked if it was possible to get some help with flowers and photography for our wedding ceremony, received quick response from the hotel manager will help with photo and could arrange the flowers o stuff when we get down.
We wanted a simple ceremony with just us and someone took a picture of us.
We received manikur, pedikur, hair fixed with beautiful flowers in, and flower bow and beautiful bridal bouquet, photographer, and champagne from the hotel. Was so wonderful o romantic.

I can highly recommend this wonderful place! "We will be back soon"
Hasse

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hassepavift about Club Aligio Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
1 review
3 helpful votes 3 helpful votes
“Peaceful, beautiful, friendly”
4 of 5 stars Reviewed 8 April 2010
3
people found this review helpful

I really enjoyed my stay at Aligio Beach and I recommend it if you´re looking for a peaceful stay at a beautiful place without a lot of tourists around. The hotel is situated just at the beach (a small road to cross, not heavily trafficked, so no problems of safety) and there you can walk for hours in every direction, you can find beaches where you can be all alone if you want.

The village of Las Terrenas is quite small, so if you want to go clubbing this is not the place to go, even though there are some places to go dancing. But you can find everything you need, a supermarket, restaurants and "coffee places" (some have free wifi networks), the regular tourist merchants and a lot of art are sold besides the road. The hotel also has a small shop where the prices are quite the same as in the village.

The room was high in the ceiling, roomy and cosy. The showers didn´t have so much power to them, sometimes just a drizzle but if you wait a while it´ll pick up and sometimes there was small power cuts, but the hotel has it´s own backup system that kicks in directly. (I heard it´s a problem on the Dominican Rep.) They have free wifi Internet connection in the bar, but I realized that the network reached also to my room, so I could surf there. It also reached the restaurant if you wanted to sit there. There´s also an ancient computer that you can use in the lobby. Remember to buy an adapter for your electrical gears, there´s one contact in the wall of the toilet that has an "European" plug if you´ve forgotten. That was a life saver :)

The pool areas were also very cosy, beautiful palm trees and green flowers. A bubble bath in one of the pools. In the reception you can get beach towels every day, but be prepared to go there early, sometimes they were out of towels for some hours (but that was because of us guests, that we didn´t hand in our dirty towels in time.) One thing that bothered me though was that they played quite loud music at one of the pools, but it wasn´t all the time and I should maybe have the guts to ask them to turn it down, but I was too shy so I have myself to blame, I went to the beach instead.

I´ve never been to an all inclusive hotel before, so I can´t compare, but I enjoyed the food there a lot. A chef stood always prepared to cook your pancakes or eggs in the morning or your meat in the evening and the waiters were friendly and attentive. They don´t speak a lot of English, that´s overall on the Dominican Republic, very Spanish. But some speak Italian or French. But it´s no problem, somehow you manage to communicate anyway. The people are so friendly and helpful, the cleaners bursted into spontaneous singing while working. The happiness is infectious :)

Overall I really enjoyed my stay and recommend it warmly!!!
(Go there especially in February-March when the humpback-whales have their mating season in the Samana bay. I´ve never experienced such beauty of these animals. I´m still at awe, I will never forget it!)

  • Stayed February 2010, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Summerlife about Club Aligio Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Ontario
1 review
20 helpful votes 20 helpful votes
“Aligio Beach Hotel March 2007”
3 of 5 stars Reviewed 20 March 2007
20
people found this review helpful

We just returned from Samana and our stay at the Aligio Beach Hotel. We would have loved more reviews of this hotel before we left but we are going to fix that for future visitors.

HOTEL - Lots of different languages spoken. Spanish is the first language, then German, Italian & French; English is rare. The staff is friendly and does try hard. The food was excellent; lots of variety every day and no we never got sick. They keep a carafe in your room and there is bottled water at the bar and restaurant. They serve everything buffet style so you will be helping yourself. We never had to line up for meals and didn't need a reservation. They don't serve wine with meals but it can be purchased. The grounds are beautiful and there are two pools, one is near the bar and the other is at the back and it is so quiet we fell asleep a few times. The rooms are average but they have lots of screened windows with louvers so they can be left open and the breeze blows through the room or use the air conditioner (which turns itself off in the night???) or ceiling fan. There is a safe in the room but you have to rent a lock (75 pesos) a day from reception. Every room gets a patio to relax on with chairs. If you want lots of peace and quiet, stay at the back of the hotel. The main transportation in the DR is motorcyles so they can be heard in our room near the front. There is an entertainment board near the restaurant entrance with the hotel's scheduled activities but they never happened and no one shows up, so you will have to entertain yourselves.

The hotel was going through some problems with the sports/beach equipment. It took a few days to get it sorted out. Great Job Robert from Nolitours!! The hotel is in an area with other hotels on either side. To get to the beach you have to cross a road with traffic. There are beach chairs and kayaks at the beach. The beach goes on for miles and is public so we could take long walks everyday. You can sit on the beach and watch the busy activity of the town; there is lots going on. There will be a few entrepeneurs selling crafts, T-shirts, massages, hair braiding on the beach but they aren't aggressive. There are taxis nearby for tours or a ride into town at night (strongly recommended). DON'T WALK at NIGHT, there has been some crime. Better to be safe than sorry and the taxi with take a car load for $10. If you do take a stroll along the beach don't wear jewellery, visible cameras, etc. there have been a few incidents of theft, but other than that the local people wave and say hello.

NEARBY - To get to town, go out of the hotel and make a left and it is right there. A tiny place, orginally a fishing village so there are still fishing boats on the shore. The main road branches in to two different roads. The left will take you past shops selling souvenirs, a mini market (great for rum, cinnamon, chocolate, coffee buyers), painting sellers, two banks (32pesos to $1 USD), a bakery, etc. The right road takes you past other hotels, restaurants and fishing boats. Wonderful walk. Everything closes at 1pm and reopens at 4pm. It's a siesta thing and everyone seems to take advantage of it. At 4pm everyone reappears and they have a cappaccino at the outdoor bar.

TOURS - We took 2 tours (booked through the hotel), a safari adventure, which was lots of fun. A great way to see the beautiful countryside, go for a swim, have a lunch served to you and play in a waterfall. Take some school supplies and candy to give to the children who come out to wave at the jeep. Please don't throw it at them (as some people did), hand them their gifts and get a smile and a gracias. In the DR, children have to pay for their own uniform and school supplies. The second trip was the Whale Watching, an expensive tour to see a few minutes of a whale. Decide for yourself if it is worth it.

RECOMMENDATION - This is a 3 star hotel for people who want lots of peace and quiet. There is little in the way of intertainment at night. Great for someone who wants to eat well, read a pile of books, get lots of sun and relax. We loved the European feel of the place and the unspoiled town. Learn a little Spanish, it helps.

AIRPORT - New, clean, uncrowded and air conditioned. Once through security there is a snack bar and a duty free shop. It is a 1hour + ride to the hotel.

  • Liked — Rooms came with a patio or veranda in a garden setting. Maid service was fine. Lots of privacy.
  • Disliked — Language was a problem.
  • Stayed March 2007, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask kayakingchef about Club Aligio Beach Hotel
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Victoria, BC
1 review
6 helpful votes 6 helpful votes
“Aligio Beach Hotel”
4 of 5 stars Reviewed 9 March 2007
6
people found this review helpful

I stayed at Aligio Beach Hotel and had a wonderful time. I was there by myself and was very comfortable. The hotel is easy, and friendly. Lots of international people.. not alot of English spoken but for me that was alright. The food at the hotel was decent... buffet. However i went across the street on the beach and had phenomenal food that yes cost me more money but it was sooooo good. You have to try it.
The room was very comfortable. I enjoyed the patio that i had. The chairs proved to be good reading chairs. Lots of cows and dogs in the background so sleeping proved to be abit rough early in the am.. but hey you could sleep that breakfast off...
Hung out by the pool usually in the am.. moving to the beach by the afternoon.. nice way to spend the day. There is a coral reef just off the beach.. nice but not beautiful. Just good snorlking.. very shallow though!!!
The staff were good. However the language barrier did prove difficult at the best of times.. they knew better German and Italian then English.. odd i thought.

But I would return. It was so simple. I was so relaxed when i got home. That is the main idea right???
Hope you all enjoy.

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Additional Information about Club Aligio Beach Hotel

  • Hotel Aligio Beach
  • Aligio Beach Resort
Address: Carretera Hacia El Portillo, Las Terrenas, Dominican Republic
Price range (per night):* 62 AUD - 123 AUD

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