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Riverlodge Motel Apartments: Traveller Reviews

31 Collingwood Street, 7001, New Zealand
Hotel amenities
Riverlodge Motel Apartments
Ranked #48 of 57 Nelson B&B and Inns
3.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    4
    1
    2
    0
    4
Date Rating
Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
“Read the small print”
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I didnt actually make it to Nelson to stay here but I cancelled the accommodation giving 6 days notice after changing my travel plans. I paid upfront through Jasons Travel NZ. I expected a cancellation fee but the proprietor refused to refund any of my $180 for 1 nights stay because I didnt have a 'good enough reason'. I think only a death in the family counts as a good enough reason. Jasons didnt really seem to do anything for me after I complained either. Read the cancellation policy as if you want any money back you will have to give at least 28 days notice. Mistake made, lesson learned.

Stayed January 2012, travelled with family
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Ask Christian C about Riverlodge Motel Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Foley, Manager at Riverlodge Motel Apartments, responded to this review
10 February 2012
It is unfortunate this person did not contact us directly about his need to cancel as we are generally supportive of people who talk to us and explain why they are unable to meet their contractual obligations. In this instance, the booking for a January date was made in November and the booking system used makes it impossible to click the confirm button without going through the cancellation policy. We held the requested room for two months through the peak booking season and in the end all we received was a couple of days notice through a third party that the person had a late change of mind and would no longer come to Nelson. We did seek to establish if there was more to the cancellation so we could refund the money but again, through the third party, we were told there was no reason for breaking the booking contract other than a late change of mind.
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Winchester, United Kingdom
1 review
“Don't stay at this place it's overpriced and the accommodation is cramped and there's no insulation between rooms”
1 of 5 stars Reviewed 19 March 2011

Although the loction might be central and therefore tempting, be warned the price is high for what you get. We were put in an annex to the rear, although we didn't reserve this when we booked on the web. This one room studio was cramped and the decor and furniture had seen better days. We heard every word our neighbours spoke in their rooms ... also their noises from the bathroom. Unpleasant..wouldn't recommend it. When we mentioned this on leaving our complaints fell on deaf ears.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask johnanddee7 about Riverlodge Motel Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 helpful votes 2 helpful votes
“Great location, charming hosts, delicious breakfast”
4 of 5 stars Reviewed 20 February 2011

Stayed at the Riverlodge for 2 nights as part of our 3 week New Zealand experience. Our room was toward the back of the complex, upstairs....sorry, don't remember the room number. Very comfortable bed, well appointed and roomy room, do-it-yourself amenities (kettle, toaster, mini-fridge, utensils etc.) tucked away out of site but still easily accessible. Excellent laundry facilities. Thought we would treat ourselves to their homemade breakfast on our last morning - and boy are we glad we did! Delicious - the "works" breakfast was huge and the smoked salmon crossaint was perfection! Both came with fruit, and juice, and coffee/tea - fantastic!

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask can1getaway about Riverlodge Motel Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Wonderfully helpful staff”
5 of 5 stars Reviewed 13 February 2011

The accommodation was all fine, good clean room, great value, etc. We left behind the charger for my laptop and when we rang, they were so helpful and posted it to our niece's house for us. They couldn't have been more helpful. We are so grateful.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DellaSouthampton about Riverlodge Motel Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Top Contributor
57 reviews 57 reviews
Reviews in 17 cities Reviews in 17 cities
73 helpful votes 73 helpful votes
“It's a motel...”
3 of 5 stars Reviewed 28 May 2010

We only spend one night in Nelson so this motel did the job for us. It wasn't difficult to find and the location was good for walking into the centre - nowhere is really very far in Nelson. The apartment was spacious, although I wouldn't have arranged the furniture in the same way - as it was, there was no bedside table. The furniture was also a bit "retro" in style - similar to the ones I have seen at Camden Market - those from London will know what i mean.

The bathroom was refurbished, so it was nice and bright. The kitchenette had everything you need - we had dinner out, so only used it for making tea and breakfast.

The owner was friendly and helpful. i agree that the area around the apartments could be a bit tidier, but there we were only there to sleep. We were there in low season and weren't bothered by any noise. Again, being the low season, it was good value for us. Actually, it was the cheapest place we stayed in during our tour of NZ. But we had to pay for internet connection, albeit not expensive really. If we had to stay for several nights, we might consider somewhere, however.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Pibochen about Riverlodge Motel Apartments
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