I didnt actually make it to Nelson to stay here but I cancelled the accommodation giving 6 days notice after changing my travel plans. I paid upfront through Jasons Travel NZ. I expected a cancellation fee but the proprietor refused to refund any of my $180 for 1 nights stay because I didnt have a 'good enough reason'. I think only a death in the family counts as a good enough reason. Jasons didnt really seem to do anything for me after I complained either. Read the cancellation policy as if you want any money back you will have to give at least 28 days notice. Mistake made, lesson learned.
If you own or manage Riverlodge Motel Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing