The perfect base for Hervey bay adventuring - Emeraldene Inn & Eco-Lodge, Hervey Bay Traveller Reviews

Ourpoeticprince

Melbourne, Australia

Contributor

17 reviews

Reviews in 11 cities

13 helpful votes

“The perfect base for Hervey bay adventuring”

Reviewed 10 January 2012

3

people found this review helpful

Rob at Emeraldene is a throwback to an era past. He believes in customer service and word of mouth business.

I booked a 6 day adventure using Emeraldene as a base. Rob took care of all the bookings including Limo transfers. Everything ran smoothly and I had the best time.

The rooms at Emeraldene are simple but impeccably clean.

I first did an overnight stay at Lady Elliot. Do the day trip instead.

Then did a 2 day Fraser tour which was exceptional.

Hints: let Rob book it all for you. Use the limos in town (not taxis) as they are cheaper, do the day trip to
Lady Elliot (not overnight) at high tide, do the 2 day Fraser tour and spend one afternoon on a bike in Hervey Bay (the bike man will bring it and pick it up).

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14 February 2012

Hi Ourpoeticprince,

Thanks so much for your review and kind comments. I am glad you enjoyed your time with us and your adventures in our wonderful part of the world! It was a pleasure having you stay with us.

Your tips are spot on!! ... and a valuable assistance for other travellers.

We would certainly love to see you again at some stage in the future... (you still need to see the whales!! :-)) ...and now you have experienced a guided tour of Fraser and know the good spots to go and see, perhaps a self-drive adventure might be a relaxing option at a different pace for another trip...?

Enjoy your future travels and all the best,

Rob

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AnneRichard571

Bournemouth, United Kingdom

Reviewer

5 reviews

Reviews in 3 cities

2 helpful votes

“A Little Oasis”

Reviewed 6 January 2012

2

people found this review helpful

We really enjoyed our stay in the Eco-Lodge/Motel which is set in a subtropical garden and very convenient for touring the area and taking a trip to Fraser Island. Although not located along the seafront it didn't take long to drive there for the shops and restaurants. The room was comfortable and spacious and the swimming pool a must in the summer months. Rob was very friendly and helpful. The place to stay if you are in the area - and one we will always recommend to our family and friends.

Room Tip: A room away from the road would be quieter.

See more room tips

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14 February 2012

Hi Anne,

Thanks for taking the time to submit a review. I certainly appreciate hearing from my guests and I am thrilled you had such a good time with us.

I do hope we get to see you again at some time in the future, and I certainly look forward to looking after your family and friends when they are in the region.

All the best,

Rob

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sylvia2006

Brisbane, Australia

Contributor

17 reviews

Reviews in 10 cities

20 helpful votes

“Tranquil Setting”

Reviewed 3 January 2012

1

person found this review helpful

Emeraldene Inn & Eco Lodge is set amidst some beautiful well maintained gardens, that has a tropical feel....that is obviously home to lots of beautiful birds.

We stopped over for 2 nights, on our way back home to Brisbane and incorporated a day trip to Fraser Island - which makes Emeraldene Inn ideal - as its central to everything, Fraser Island, shops etc

The room was comfortable, very clean and tidy and veranda overlooking green/lush pretty gardens. There is also a BBQ facilities and picnic area, big 12 metre swimming pool on the grounds.

Rob was very friendly and helpful from booking the accommodation, to greeting us...and a wealth of information on sites/attractions of Hervey Bay - so you get the most of your experience on what ever tour you decide to do - infact Rob has a one stop shop there! from booking attactions to accommodation, he has it covered.

We decided to do a Hummer Tour of Fraser Island and wasnt disappointed, picked up and dropped off..... (attached a few pics of Fraser Island - just ask Rob about different tours etc)

All in all, loved the stay and will be back!

Chris and Sylvia

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14 February 2012

Hi Chris and Sylvia,

Thanks for your great comments. I am so glad you enjoyed your stay with us and that you got to experience Fraser with one of the best tours available. Thanks for sharing some great pics with us as well!

It was a pleasure having you with us, and I hope we get to see you again in the future! (Maybe to see the whales or Lady Elliot?!)

Best regards,

Rob

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southernsunworshiper

Devonport, United Kingdom

Senior Reviewer

8 reviews

Reviews in 7 cities

14 helpful votes

“Great for Fraser Island Tour”

Reviewed 1 January 2012

1

person found this review helpful

Stayed here for 2 nights whilst experience a Fraser Island tour. So we stayed the night before and after.

We had a friendly welcome on arrival and had been upgraded. This was an added bonus as it was my birthday whilst staying there. The room was really nicely presented, clean and tidy.

I can’t say that we noticed the noise, but we arrived fairly late, was out the following day and left fairly early the following morning as we had to be on the road.

This was perfect for our needs but the negative is that the location isn't great as the person driving cannot drink and there are no restaurants/bars close by.

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14 February 2012

Hi Sunworshippers!

Thanks for your review, and also for spending your birthday with us!

Great that you have posted pics of our Superior Rooms as well, and I appreciate your comments about our clean, tidy and nicely presented rooms.

A few tips for eating out - we have 6 restaurants that will deliver directly to our rooms if guests wish to order in. Another great idea if you are visiting Fraser Island on either the 1 or 2 day tours is when you take the free transfer on your return from the tour, get them to drop you at the Boat Club ... you can then have dinner and a few drinks and catch the Boat Club courtesy shuttle back to the Emeraldene free of charge (this also works well with the afternoon whale watch trips). On Friday and Saturday nights the Bayswater Hotel also runs a courtesy shuttle (pick up and drop off), and the RSL in town has an hourly courtesy shuttle every night of the week.

We also have a great value Limo service in town which is a fixed price $15 to any local destination - good value when you consider "town" is 16kms from 1 end to the other!

Cheers,

Rob

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Ilya42

Toronto, Ontario, Canada

Senior Contributor

22 reviews

Reviews in 14 cities

10 helpful votes

“A good stop-over to see Fraiser Island”

Reviewed 31 December 2011

This is a good motel that is conveniently located for the ferry to Fraser Island. The check-in was very friendly, while the rooms are average, clean but a bit run-down. We have stayed for 1 night in August (winter) so could not take advantage of the pool or BBQ

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14 February 2012

Hi Ilya,

Thank-you for your review and your comments about our cleanliness and customer service.

The Emeraldene Inn was built in the year 2000 and had a total internal refit under present owners in 2007. We operate a constant maintenance and upgrade strategy. Our Superior Rooms were totally renovated only 12 months ago, we replace our beds every 3 years with top of the line Sealy Commercial beds, and our fittings and fixtures are upgraded constantly to maintain a modern and comfortable atmosphere. As a part of this constant maintenance strategy, for example, we last year replaced all our TVs with flat screen digital LCDs.

We pride ourselves on providing the cleanest and most comfortable rooms in the region whilst also offering the best in service and value.

I notice that you arrived after dark and departed very early for Fraser Island and staying only the 1 night. We would love to see you again in the future where you can stay a little longer and experience the service and comfort we are renowned for.

Best regards,

Rob

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