Stayed here for 2 nights whilst experience a Fraser Island tour. So we stayed the night before and after.

We had a friendly welcome on arrival and had been upgraded. This was an added bonus as it was my birthday whilst staying there. The room was really nicely presented, clean and tidy.

I can’t say that we noticed the noise, but we arrived fairly late, was out the following day and left fairly early the following morning as we had to be on the road.

This was perfect for our needs but the negative is that the location isn't great as the person driving cannot drink and there are no restaurants/bars close by.

This is a good motel that is conveniently located for the ferry to Fraser Island. The check-in was very friendly, while the rooms are average, clean but a bit run-down. We have stayed for 1 night in August (winter) so could not take advantage of the pool or BBQ

We stayed for a week whilst in the middle of a trip down the east coast and very much enjoyed it. Rob was great, very friendly and helpful and we spent two great days on Fraser Island on a tour organised on our arrival. The room was just what we needed and the BBQ/pool area was great. It was a shame that there was building work going on next door whilst we were there but it was obviously outside of their control and we didn't feel it impacted negatively on our stay.

Noise from the main road wasn't a problem for us, and as for distance the main supermarkets & shops could be reached within 30 mins walk which we all did on numerous occasions. It would be easier with a hire car however! Rob was great in explaining the variety of places that offer shuttle bus services (although we never got around to using them) and the takeaways that delivered & we had an excellent chinese on one night.

Access to wifi was very useful in planning the onward sections of our journey, however it was a shame that it required additional payment and therefore a login that meant only one device could access at a time. We coped fine and the room was such good value that even with the (small) additional fee it was still cheaper than a lot of the places we stayed.

In summary, we would definitely recommend the Emeraldene Inn. We didn't get much chance to explore the expanse of Hervey Bay itself being mainly pedestrian - the bits we did see we weren't too impressed with, but Fraser Island was fantastic, and the other activities and places to visit nearby mean we will hopefully be back in future.

We recently stayed here for 6 nights in a superior suite. The room was large with plenty of space and the bed was extremely comfortable with lovely pillows, always a bug bear when travelling to find something comfortable. The facilities extremely good. Lovely outdoor area from the room. The location was great but you do need a car as you are away from the main restaurants and shopping centres. Rob was extremely helpful and friendly and nothing was too much trouble. He helped us decide which Fraser Island 2 day 1 night package to take and we were very pleased with the Fraser Explorer package and Jarrad our guide was wonderful. Well worth it. Would definitely come back here again.