In spite of reassurance from the management that I would be made welcome and would be comfortable I found this hotel sadly lacking. The reception staff were unable to answer a simple question about my booking, the restaurant staff the next morning were blatantly rude. The room had no opening windows and the air was stale. The room above me had squeaking floorboards so I heard every footstep, unfortunately this was till very late. The decor is very dated and there was evidence of flaking and chipped paintwork everywhere. The only redeeming feature was the service from the delightful young lady who served me dinner. Avoid this place friends, there are much better places to stay in Warrnambool.
- Best Western Warrnambool
- Warrnambool Best Western
