We booked a night at this motel after cashing in Fly Buys points for a Best Western stay, and wish we hadn't bothered.
Yes rooms were clean enough, fairly modern and everything worked, but the service we recieved was lousy.
Upon booking, we were asked what time we would be arriving, and we said approximately 1pm, were told this was fine. However, when we arrived at 1.30 pm there was a post-it note stuck to the reception door saying "Back at 2pm", we thought no worries, and went to the local Coles to grab some supplies before arriving back there at 2.10pm, only to find the "2pm" scribbled out on the note and it now said "3pm"!!!
Unimpressed, we went and amused ourselves in the cold and wet for another hour.
Arrived back, booked in and found room fine, no complaints there.
In the morning however, I was standing in the bathroom, having just gotten out of the shower, with an hour to check out time when the the door opens, and a cleaner is looking at me stark naked!! A little noise was made, the door was shut again and I tried to pick up my dignity, and control my anger. ABSOLUTELY APALLING! The cleaner had unlocked the door with her own key, while the room was occupied and it wasn't even close to check out time.
I then heard laughter outside, as the cleaning room was right next to ours, and I can only assume they were laughing about the incident.
Needless to say, hubby and I certainly weren't, and had a complaint to make to the mananger but once again she was nowhere to be seen, so I didn't get to make my complaint and never recieved an apology.
DO NOT STAY HERE! Trust the reviews on this site, as I read them before I left, but still chose this motel as it looked like the newest Best Western in town, but I regret that now.

I stayed at this hotel with my partner after driving all day from Apollo Bay, we were assured they were "nice" rooms and we should take the manageresses word for this as gospel.....not all that great for the price considering it is a country town. The Owner/Manager was quite rude and almost refused to let me and my partner even have a room, even though the motel was empty, as she was clearly judging us and assuming there was a huge age gap between us, No luckily I just age rather well, and that is not her business, she should have been happy for customers. Upon checking out she was once again extremely rude, I definetly would not reccomend this place, there are plenty of other hotels with much friendlier operators as we found out for the next three nights of our stay, this woman's attitude cost her three extra nights of business.

I booked a 2 night stay over the phone that required a queen bed and a single bed(delux room). I spoke to Barbara(manager) where credit card details were exchanged and the booking made. All appeared fine, other than a price increase that appeared on the "comformation email" which differed from the over the phone price. Once that was sorted out, the booking was done and I looked forward to my stay in Warnambool. Upon arriving I was left standing in the reception area waiting for Barbara to finish chatting on the phone, but that was no big deal. When I was finally acknowledged, I was told that I didnt have a room & that I was to go down the road. I told Barbara that I had a conformation email, which SHE had sent me, etc etc. for accomodation HERE, NOT SOMEWHERE ELSE ..I was then rudely told again to go down the road &that there were no rooms available for me at the TUDOR INN!!! When I asked why, I was told that they had double booked. I said" why wasn`t I notified ASAP once this error had been noticed. "You let me drive 3 1/2 hrs and 100`s of kms... to arrive in your reception area before you advise me of this situation". Then i was then told in no uncertain terms that I was wasting my time and then sent on my way!!! As this was a sold out weekend in Warnambool, I was left with no other choice but to make other arrangements. The only place available was a very small room with 2 SINGLE beds. I MAY AS WELL HAVE SLEPT IN MY CAR !!! The manager of this new motel was aware of this situation, as he told me Barbara had been trying to plam me off to another motel, thus indicating that she knew well in advance ( if the double booking was realy the truth). May I dare to suggest that I was ditched for another booking that was more profitable, given the fact that it was a sold out weekend ...... THIS MOTEL WAS VERY UNPROFESSIONAL & SHOWED LITTLE OR NO REGARD FOR ANYONE OTHER THAN THEMSELVES. I would say that a bank robbers dog would show more professional conduct .....and even have better manners

I booked this one over the web & was a bit worried about what I was going to get, but I rolled up to a centrally located motel, walking distance to the town centre.

Upon checkin I found the owner to be very pleasant & she was very accomadating to all of our questions.

Rooms are clean & comfortable.