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Reviewed 1 March 2012

We recently spent two nights at the Alexandra Inn which we were very happy with. Room was alright for the price we paid, it was clean, the air-conditioning worked well, it had a huge tv and bed was comfortable. Unfortunately, cable tv was non-existent despite being advertised.

We also dined in the restaurant which was nice. Great steaks although a little expensive. We were also quite surprised when we were turned down when we asked for 'bundaberg rum' in our drinks. Apparently they had run out a few nights earlier. Obviously very difficult to get Bundaberg rum in Bundaberg! Not only had they run out of rum a few nights previously, a few items on the menu were unavailable and they failed to tell us until the moment when we tried to order our meals.

All in all, motel was value for money and I would stay there again. Unfortunately, I would definately go elsewhere for dinner.

Date of stay: February 2012
  • Trip type: Travelled as a couple
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Thank Kate785
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peta H, Manager at Takalvan Motel, responded to this reviewResponded 4 March 2012

Dear Kate785

On behalf of all staff at Alexandra's we would like to thank you for your review. I am glad to hear you enjoyed our new TV's and Beds.

We have looked into the issues you have raised and have taken your comments into consideration and I am very sorry for any inconvenience you incurred in our restaurant.

Should you ever be in Bundaberg again we would love to have you stay with us again.

Regards
Peta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2012

On arrival the staff were very helpful and happy to help with our requests for the children. Our room was serviced daily and the meals were devine both breakfast and dinner.

We plan to visit Bundaberg yearly and would stay again if accomodation is available and will be certainly recommending this Motel to family and friends. We enjoyed the comfort of the rooms and the environment.

Thank you to all the staff for making our stay pleasurable and enjoyable.

Date of stay: December 2011
  • Trip type: Travelled with family
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1  Thank Sharon C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 January 2012

Booked this on Wotif for a very good price, however was still a bit disappointed with what we got. If staying in Bundaberg again I would look elsewhere.

Pros: Bed was so comfortable with clean and crisp bed linen. Room was very dark and very quite, never heard any other guests. I am pregnant and have trouble sleeping and therefore really appreciated the great night's sleep I got here. Room was a good size, as was the milk for the tea and coffee!

Cons: Check in was basically the lady handed me the key and took my credit card details. No conversation, no helpful hints or explanation of the facilities. When we got to the room there were no towels. When I rang they were brought straight up (issue affected everyone as the linen company was late) but I didn't check them straightaway so did not discover until my late night shower that we had only been given 2 towels, no floor mat, face washer, hand towel. Air conditioner worked well but was noisy. Our undercover park in front of our room was taken by someone else when we got back from the turtles so we had to park up the end in the rain. In the morning a staff member opened our door and started to come in - just said "sorry wrong room" when she saw my husband in bed. Ever heard of knocking? Someone else's hair was in the shower, as well as some dirty marks. 2 people who were hardly ever in the room managed to use up all the toilet paper. Was one of those huge rolls that should have been re-filled before we got there. Need to drive if want to explore CBD, although there are some restaurants in walking distance. Hotel restaurant seemed to only be open Mon-Thurs.

Date of stay: January 2012
  • Trip type: Travelled as a couple
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5  Thank Naomilovestravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
proftraveller22, Manager at Takalvan Motel, responded to this reviewResponded 28 January 2012

Dear Naomilovestravel,

I would like to thank you very much for your candid review. We are also very pleased with our new beds and would like to thank you for your positive comments.

I am so sorry to hear about the other issues you encountered and would like to extend apologies on behalf of all staff at Alexandras. Your comments have been very helpful and we have attended to many of the points you have mentioned already.

Should you be travelling through Bundaberg again, we would love to have you and will strive to ensure that are very pleased with all aspects of your stay.

Kind regards,

Karen
(Manager)

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Reviewed 14 November 2011

Clean and nice room with all facilities including wifi, swim pool etc.
Good value for money.
Regrettably they forgat to service our room after the first day and we had to go begging for clean towels at the restaurant that night which was a bit strange.
Pay on departure was a little problem as the office was still closed at 8 am.

Room tip: If you don't like stairs, check if your room is upstairs or at ground level.
Date of stay: November 2011
  • Trip type: Travelled on business
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    • Cleanliness
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Thank Billy044
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2011

We stayed here for one night on 3rd September in a family room, which was big and comfortable, I love all the little touches like the shampoo, conditioner, shaving cream etc.. carparking is undercover, there is free WIFI which is great I am with vodafone and it worked great. The receptionist was lovely and helpful, letting us have late checkout on Sunday which we very much appreciated. I would def stay here again if I was passing through Bundaberg again.

Date of stay: September 2011
  • Trip type: Travelled with family
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    • Sleep Quality
    • Cleanliness
    • Service
Thank TAMember6142012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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